Mayflower International Forwarding, LLC

We had a wonderful experience with this company: they were punctual, helpful the very Organized and kind staff. The the only thing I could complain about is that they did lose a few items. But we were reimbursed pretty quickly for the loss.

Mayflower is great! They load some of your things on one truck and even if they have the space they will call for another truck to take the rest of your stuff. AND They will break your stuff and will not do anything to make things right.

Horrible experience. Crushed boxes and damaged luggage. Brand new Uhaul boxes crushed and unusuable. I'll let the pictures speak for themselves. Would you trust a moving company who puts fragile boxes on the bottom of the load? I'm sure making a claim will be just as good as how they loaded my boxes on the truck. Reported the incident by phone and email on 8/19, was told I would receive a damage claim. The damage claim came 8/22 after I had to ask for it again by email. According to the claim, you have to keep boxes for up to 9 months so they can be "inspected." I'm just thinking, why would I want to keep 100 or so damaged boxes around for 9 months? Yes that's right more than half of all of the boxes were damaged and need to be kept for insurance purposes because photos don't do justice. Quite honestly I should have video taped the whole truck and how they packed it. 8/25 Haven't heard anything from Mayflower since receiving my claim paperwork. You would think they would call to apologize after seeing photos of how the truck was loaded and damaged boxes but it doesn't seem to appear that way. I would rate this as poor customer relations on Mayflower's part. Update 9/6/16: Well, no word yet from mayflower, not even a courteous call. Highly disappointed with their customer service. Would not recommend if this is how they treat people.