1350 Dayton Street Salinas, CA 93901 USA
1350 Dayton Street Salinas, CA 93901 USA
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The worst company for moving your furniture. If the military lets you choose, do not choose this company. I worked for them 25 years ago when I was in high school. Alan Freeze, Carl Freeze and their dad Gary, was the most racists people out there. They called Hispanic workers horrible names. They referred to them as wetbacks and yelled at them, abused the poor people. I stood up to them, but I was only 16 years old. The Alan Freeze abused older truck drivers. In fact, one of them had physiological issues because of Mr. Freeze. He would not allow the poor man to rest, sent him driving on long hauls pretty much 24/7. The poo guy would collapse sometimes getting off the truck. I didn't know the law back then or I would have figured out a way to report him. I helped the poor man get up several times and asked if I could call someone, but the man told me he needed the job.
Barely deserves half a star. Horrible experience with the military move, sloppy and downright embarrassing packing job, random things thrown into any box they could find, permanent labels pasted onto furniture that melted on in the heat, and very lazy packing crew with bad attitudes. Shameful that this company is used for military moves.
I'm literally in tears over the complete sliminess, back-handed, and ungrateful people who represent this company! I couldn't agree MORE with Jennifer H's review, but I will add: you definitely don't feel valued - let alone even cared about - by the military when they pick the lowest of the low to handle your possessions like these people! I was 14 weeks pregnant with twins when this move occurred and despite being exhausted, hormonal, and sick... My husband and I made sure to have everything ready for the movers when they arrived. As in: all frames and pictures off the walls, pre-bagged our linens in clear zipper bags, no trash, we separated our chemicals/liquids, we even personally packed our high value collectibles in their original boxes FOR these men but left it open for them to inspect prior to signing off their list... And much much more... We FED these men! ALL of them! We made them coffee when they arrived! Gave them gatorade and bottled water... Let them blast their music while they were packing... Gave them left over plants as gifts since we couldn't pack them... We let them use our bathroom, which literally became the equivalent of a port-a-potty... We thought we should buy them lunch to help keep them motivated to NOT break our things and spent $150 at Chic Filet for them! And the second to best part is: they had no idea that I speak Spanish so I got to listen to their vulgarity and cruel comments about my belongings all day! But why shut them up right? These people are handling my prized possessions... So just keep quiet and don't rock the boat... Wrong... Don't try to placate or encourage these people... They will write your stuff is already broken - after they break it but sealed/wrapped it up to quickly for you to notice - but it's all in code and numbers and letters that denote different things. Then at the end of the day when they're shoving the inventory list in front of you to sign and you're exhausted and just want to leave... You'll notice something that looks like this next to one of your items: "D, R, SC, M, MIL, W, ST, 1,2,6,8,9,12," and guess what?!?! It's an entire code of how your item is damaged, ripped, scratched, marred, mildewed, warped, stained, and the numbers are the locations of where... But you can't even dispute that with them as they're trying to get you to sign because guess what?!! They're filling all this out as they go, so your stuff is wrapped and sealed away before you even know that they wrote something! We didn't expect perfection, but we were both raised to be generous, HONEST, grateful, and people with integrity. So when you're pregnant with twins and fly half way around the world and sleep on a rental cot until your bed arrives, imagine the heartache when every piece of furniture has something wrong with it and you can't even claim one piece because they already wrote that it was scratched, marred, dented, chipped, etc everywhere... How can the headboard of a dresser be marred when there is no headboard for a dresser? But they will just list every number and letter anyways!!! Oh! And like Jennifer's review said... They pack and shove anything anywhere... They broke a dresser drawer because they first tried to pull it out (because they didn't bother to ask how to remove them)... So then they decided the next best option was to pack it so completely full of different belongings that the drawer came unhinged and now requires massive force to open or close it... We have no pets and no children presently... So the damage they described was a result of their laziness, lack of integrity, and abuse. My only hope is that the military removes them from being used as TMO and/or they go out of business before someone else experiences this... But what I hope for most of all... Is that someone does to their belongings what they have done to mine and that they also receive the same level of honesty we did... So receiving compensation will be impossible! Eye for eye, you incompetent people! Thanks for nothing!
THE WORST! The worst moving company ever! We've had many moves with the military but never have I had movers intentionally break things to fit their packing needs! They didnt pad a single piece of furniture. Many glass items were not wrapped at all and thrown into boxes with heavier items. Common sense tells you this is wrong! Unwrapped wine glasses should not be boxed with medicine balls and weights! They spilled drinks on boxes in the garage yet refused to rebox them, leading to mildew on items upon arrival. Packed dresser drawers full of whatever they could shove in, thus breaking many drawers. Marked many items broken on their scribbled illegible inventory when they were in proper working condition before they arrived! Failed to pad or wrap computer screens or televisions unless they were supervised doing so. And caused multiple damages to my walls in military housing and Alan refused to return any contact attempts to return, as they stated they would to repair damages! I was then responsible for paying for those holes! They didnt bring enough crates to pack all of the furniture so 'packed' partial sofa at the warehouse, it arrived with amazing rodent damage to the cushions and frame!
We're in the ARMy and have been moving a lot! This is THE WORST MOVING EXPERIENCE we've had! They didn't help a bit with unpacking, they barely put the furniture together and in both bed (mine and spare bedr) they left pieces out and both beds felt! how about that! They broke a door, nobody has called so far for this when they said someone will call right away... people was just NO HELPFUL AT ALL! This moving companny SUCKS! Then the said they'll pick up the boxes in 2 days and I just called and now they say 3 to 8 bussines days... great! COMPLETLY UNHAPPY!