Midgard Self Storage

Fantastic storage facility. Very well-managed by Bruce and his team. They are always present when I come in and are courteous and conscientious, seemingly on top of things. I feel good about my classic car being stored here.

Do not use! Mold due to water leaking from vent above our unit-no straight answers and avoidance to giving me higher level contacts. We had a unit at the Seneca storage facility on Blue Ridge Blvd for over a year. We went in June to get an item and found that our stored items were molded. The property manager came to the unit to take pictures and confirmed they have other units near ours with the same issue. From our boxed clothes to kitchen essentials to our furniture-covered in mold and mildew. We began the move out process in November and found the source (see picture) their vent was leaking water into our unit onto our kitchen table and chairs. We did have the unit insurance and pending a claim but the property and the “market manager” and “upper management” isn’t taking any responsibility. Defer and deflect! Don’t risk it! We had to throw away tons of items some that can be replaced and some that cannot. The girls that work there “aren’t allowed to give out upper management or the market managers contact”. We probably won’t ever be reimbursed or even get an apology! Just don’t risk it, use a different facility just not a Midgard one! I’m sure they are all ran the same!

Great customer service! Nice, clean storage units and love the digital locks and entry system.