2724 Dorr Avenue Suite 58g Fairfax, VA 22031 USA
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I was quotes for 150 for 3 movers for my move day. The day off, only 2 showed up, and when I asked them about the rate, they claimed it is 150 for 2 movers. I proceeded to explain the quote I already had, and when I asked who can I talk to, the guy said there is no one you can call. After I showed him the contract I signed, he ended up calling his boss, and then gave me a quote for 130 per hour, which is now too steep for what they were offering. One of the mover kept insisting that this is as low as I can get anywhere. During that time, I kept trying to call the guys who originally gave me the quote, but they would not answer my phone calls, although they were answering the movers who were already at my apartment. This was a bad experience, because they locked me into a price that I did not agree with, nor did I have time to shop around. I never heard back from Emmanuel, the guy who originally gave me tho quote. And I ended up telling the movers that I will not use their services for that move. These guys might be good at what they do, but they faced with a problem like the one I had, they sure do not know how to act, nor are they able to figure out some way of making sure the customers needs are well met. Sure in hindsight they might have the perfect response now, but when the issue was happening, they were complete amateurs that had no costumer relation skills And for all their claims that no one can do it better for lower, I ended up getting a different company that showed up at my door steps 3 hours later, and did the entire job perfectly for 400USD, way less than the price that I was quoted for for 3 movers. If you choose to work with this company, make sure that you check, and double check how many movers are going to show up at your front door, and what it the hourly rate.
Is there such a thing as a great moving experience? I thought not, too, until I used MMM. I had a 2 BDRM/2 BATH, place in a multi-unit dwelling. Between working from home, studying and trying to pack, I was developing borderline anxiety. I'd requested quotes from a few businesses. They were either charging too much for the services required or I read really shotty reviews. I'd had my things damaged, broken, stolen, lost, etc., in some past moves. I was extremely hesitant about this move because of my past experiences. The initial communication from Emmanuel was extremely professional, succinct and informative (yes, that is possible). He was informative and stayed in communication with me, even through the day of my move. Emmanuel was honest about hourly rates and what supplies they could provide and their cost. I never felt like I was being gouged or taken advantage of. The crew was pleasant and extremely efficient. I didn't feel any time was "lost" throughout the day and moving ALL of my items to was not easy. The crew asked questions to make sure, what went where, etc. They were not messy in their moving and no damage done to my place. I appreciate Emmanuel and MMM. I can HIGHLY recommend them for moving and packing.
We has Mighty Men Moving help our family with a local move over Memorial Day weekend, they were great. In advance of the move Emmanuel came out to our house and gave us a quote that was very close to the final amount. The team on the day were on time, efficient, courteous and very helpful. They were very hard workers and kept going despite the hot weather. I'd certainly recommend using them.
They were on time, in and out clean, fair price, and I don't know how they got that piano up townhouse stairs, but hats off to these guys. Will definitely use again and recommend.
I had this company move me and I would not recommend them. It took four guys at 170.00 an hour ten hours minus an hour and fifteen minutes for lunch to move equivalently a one bedroom apartment. Walter is very aggressive and unprofessional towards women. JB was great but Walter ruined it for all of the guys. Here is the WARNING ⚠️ the owner Emmanuel will promise anything over the phone in order to get your business. He then tags up with Walter who packs the truck and whispers constant insults under his breath, and has Walter do the dirty work of stretching out the time packing the truck. He then has the team wrap, double wrap, triple wrap unnecessary objects this is done to stretch out the time so they can charge you more $$$. Four big guys took ten hours to move a 1 bedroom apartment and even then they did not finish the job. They left their tape and trash for me to pick up. Emmanuel promised to have them take down the Wallmount but the guys who did the move did not honor my request. At the end Walter tried to charge me an extra $500.00 for the move. When I told him that was not in our agreement he proceeded to yell and scream at me and call me names. I had to ask him to leave and had to pay Emmanuel later. They took an hour and fifteen minute lunch and wanted to charge me for it. Walter seemed to enjoy being rude yelling at me and always telling me no. Poor customer service and milking the customer by wasting time and drawing out the time. I was offered a flat rate of 1000.00 from other movers. I regret choosing Mighty Men Moving Walter is combative in nature and wreaked of alcohol. I do not recommend these guys they did not do a professional job. I felt they took advantage of me by stretching out the time to make more $$$$. Emmanuel is a denier because he uses Walters dishonesty to make him $$$. Don’t use these guys they cost me over 3k for damages and for refusing to finish the job. They are not reliable.