83 South State Street Painesville, OH 44077 USA
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Joe & Anthony showed up on time, they took a look at what needed moved, and wasted no time. Took care in moving my furniture. I chose Morse because they have been in business for years & it is family owned. They do not advertise much because have a solid foundation in the community. When I first called they were extremely helpful. I would use again if ever in need because the prices were very fair and less than I was originally quoted.
Morse Van Lines did a great job packing up my house and loading the truck for my recent move from Cleveland to Florida. Every single thing arrived and I had no damage - all the art, glasses, bowls, plates, cups, etc. you name it - they did an excellent job. They were also very pleasant to work with - Really enjoyed Patrick, Lawrence, Joe, Mike and Pam. Highly recommend working with this moving company whether you are moving within NE Ohio or far away.
Very happy with service! John and Lawrence did an excellent job...Thank You!
I will blame part of this on myself, as my lack of knowledge of the moving process. I called Morse Van Lines a week ago to get a quote to help move our big furniture. I made it clear I was on a budget, and we could move some of our own stuff ourselves. I wanted help with the big furniture. We discussed everything item by item that I would want to move. Sandy was nice a friendly and seemingly helpful. I had read a few positive google reviews. Her quote seemed reasonable, and she said with everything we discussed in our 1000 sq. foot house with should be able to finish within 4 hours. So, I paid the $100 deposit to book the date. I placed a follow up phone call today to Morse to make sure all would fall within budget, since my husband had noticed some negative yelp reviews. I just wanted to be sure it would all be ok. It turns out they charge from the time they leave their facility until the time they return. So, there is no way we would fall within the 4-hour quote. It would have been fine if I was located closer to them. This had not been made known to me when I booked. I am aware I did not know I needed to ask this question, now I do. Also, I had been told they could take apart and reassemble furniture during my first call, but when I called back, I was told that could not happen within the allotted time. I am not sure why I had to give the addresses and list all my furniture to receive a 4-hour quote that would be impossible to accomplish. The owner Pam was nice and tried to explain it all to me, but the price would not be within my budget. So, I canceled the move with two weeks notice. They seemed understanding of the reasons, but I only received half of my deposit back, because "they had already filled out paperwork." Be smarter than me and know the questions to ask. I did find three other quotes today that fully explained these details without me needing to ask. The other companies also would refund the deposit as long as 72 hours notice was given. Morse may do a good job, just make sure you get all the details up front. I wish I had been given this information before deciding and losing money.
Great company! Highly recommend them for you next move. Their people are very professional and clean