245 4th Street Passaic, NJ 07055 USA
245 4th Street Passaic, NJ 07055 USA
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We were EXTREMELY HAPPY with this move. We have moved over 10 times before and this by far was the neatest, smoothest move we've ever had. They were extremely respectful of our belongings and were so courteous with each other. They set up beds, moved all boxes to there appropriate rooms and were fast. Would hire them again in a heartbeat. And we felt the price was great! Highly recommended.
BEWARE: THIS IS A "FRAUD" MOVING COMPANY My Claim for the damages caused by the poor handling of Moving Express & Storage INC was routed to Anthem Claim management 2 months back, its stuck because they don't have the Inventory list from the movers. It's shocking that MOVING EXPRESS & SORAGE are intentionally not providing the INVENTORY LIST from my move to keep my claim on hold. The representatives will scam and lure you into a very sweet deal and then as soon as you sign the contract, you are on your own. My experience with them was like a nightmare. I couldn't believe someone could go to such low professionalism just to cheat you and charge you eternally. Let me explain this by exposing the scam at every step so that YOU GUYS DON'T FALL INTO THEIR SCAM!! Scam with Loading: I am now paying the consequences with a broken 65-inch TV and cracked furniture. I was told that my stuff will be loaded "by Weight" and if its less than the estimate, I will get a discount and if not, I have to pay more. Sounded reasonable and I agreed. Now the pickup guy came with a truck which was already 70% loaded, after loading he said pay me additional 500$ as the volume is more and dismissed anything about "weight". Now in the contract, it says either weight OR Volume but the representatives will never tell you that over phone while sweet talking before you sign. I said at-least give me a proof on the volume or let me look at the available space in the truck - that's when his tone changed. He threatened to cancel the load and started screaming, all other residents panicked and came out- I have a 5-month old daughter, I couldn't do anything but pay as I was already late to leave for Atlanta. Now comes the bigger scam - he couldn't fit my stuff and then had to tie my dining table and my king size mattress outside the truck - YES OUTSIDE THE TRUCK (look at the pictures). I knew something was fishy and started taking pictures. In essence, he charged me for the extra volume which he didn't had in the first place, this is illegal. Scam with Packing/Assembly: These guys had no tools on them, they were unable to open up my dining table. They then said we will load it as is which was next to impossible. I then, with my baby had to search all over the markets to purchase the right tools. If this is the professional packing Mrs Heidi charged me for, then you can imagine the quality of service they promise. I have enough recorded proof to take this legally if my claim is not settled soon- They take advantage of the limited knowledge that customers have regarding the moving business and then rip you off. If they don't do the actual move and we have no control over who the actual carrier will be - then why do business with them, because if we do- the results will be damaging.
The absolute worst company! They lost our property and then when it was finally delivered was smashed. We still are missing an oak bookshelf and four boxes. And adding insult to injury, the driver tried to extort additional money to release our property. We also have property that was delivered that is not ours. Seeking legal action.