My Chicago Moving

This company seems to be an affiliate of Olympia Moving Company out of Chicago. I am leaving a review here as well because I had three names on my forms from My Chicago Moving, Olympia Moving and Atlantic Van Lines. I assume they have a number of parent companies operated by the same people. Regardless, it makes tracking your billing changes incredibly difficult because the "people" who move you may not be the ones making the delivery. Also as a note My Chicago Moving is currently suspended from interstate travel based on the Federal DOT website so not sure what's happening there. In short - these guys are super unprofessional, don't care about taking care of your belongings and will scam you with up charges at every turn (more detail below). Not to mention my credit card information "ironically" was stolen shortly after their driver took my card information, because their system was "down". I would not do business with these guys at all cost. The lead mover was extremely unprofessional, pushy, and tried to up-charge me on everything from the time that he arrived. I was told the company could not accept credit cards because their system was "down" despite having this stated explicitly in my contract. Instead of working with me to resolve the issue, the movers were instructed to go to the next job and came back 4 hours later in the evening to finish my job. Overall I got my belongings, 2 weeks late, most of my new boxes were demolished indicating they didn't take caution in moving the shipment. Technically they "moved" my belongings but there has to be better options out there. I wouldn't advise anyone to use these guys.

This was the worst experience we've ever had dealing with a company of any kind. Our household belongings were transferred to 4 different trucks. We had over 60 boxes 53 of them had severe damage. We packed everything in bubble wrap inside of moving boxes and sealed with tape but it didn't matter. They stack things high in the truck and do not restrain them so it looked like things were just thrown around or dropped very a very high level. When you have a 2 piece 5 drawer tool box smashed so bad that the drawers don't open somethings wrong by the way there were many tools missing.. Large Weber grills look like someone jumped on it. We asked were a few furniture pieces were (expensive EAMES chair & table) and they said they'd have to back to the other truck to find them, thankfully they did but the table was destroyed. one box of wine glasses was so smashed that you couldn't tell what they had been. Hidden costs for transferring things between trucks and charges for packing things which amounted to wrapping a packing blanket around it and taping. I'm writing this in hopes to save others grief and heartbreak. They have very poor communication and you never know who you'll talk too. If you use them you better get insurance for everything at replacement value because you are going to need it.

DO NOT USE THIS COMPANY!!! You will loose items, your stuff will be lost, delayed. You will NEVER be able to get through on the phone without leaving a million messages. They use third parties to transport your stuff. We were delayed about 1 month, wasted many hours trying to track our stuff down. When we finally received our items some were damaged, and lost. They "misplaced our big screen TV values over $600. Pretty sure they sold it. SPEND THE EXTRA MONEY AND USE SOMEONE ELSE. Trust me- we still don't have our TV and a few other items. Glass items broke. Impossible to get through to customer service to file a complaint

No Star and if possible something below it . Reasons - the call center never works only if it is new sales they pickup for any other option they don't. also they are not actual moving company by them they give it to multiple agents - the one who delivers at home don't have a clue how many items and all promises they do it are just fake when you place an order . they say all items that we pack we are responsible , but at end they say it is not in agreed and you will never get any refund or support . DONT TRUST THEM

RUN AWAY _ MONEY LOOTERS_WORST SERVICE Minneapolis to ARIZONA * Movers came , they fought on property, swearing to KILL each other, loaded my 80% stuff and said you will require more space give us 500$ more , I INSPECTED THE TRUCK reasoned with them and then they said yes its not that much then also took 250$ , so wrong estimate and loot, they ALSO SAID GIVE CASH if you do CREDIT CARD 10% extra * WHEN RECEIVED ITEM 2000$ BED SET broken (attached photo), 1600$ SAMSUNG Curve TV BROKEN ( which was in original box and PACKING) Photo attached WORST CUSTOMER SERVICE- never pick phone if pick they will treat like you are slave and work for them