National Van Lines, Inc-Corporate

Harold and his team in Naperville Illinois did a wonderful job moving my parents across country. We called a few companies and were impressed with this National team. It's a very nice family business and were better priced than others. Highly recommend them!

We needed to move our things from a large storage unit in Denver to our new place in Nashville. I contacted National Van Lines after doing some research and reading positive reviews. Our move coordinator Michael Hartung was extremely professional and thorough with helping us out in every step of the move. The quote we received for the move was extremely competitive and beat out other professional moving services that we received quotes from. Our driver Danny arrived on time and his team at both pickup and destination were careful with our things and efficient with time. We received our shipment in about a week which was nice and I would say that after going through several moves in the past National exceeded our expectations of service and professionalism. I would highly recommend National and we will be using them for any of our future moves!

Hands down absolute worst moving experience ever. They handled our move from Arizona to Maryland. They delivered our stuff 2 weeks late and the only reason I knew about the delay was because I called them. There was zero communication from them before my calling and harping on them! Then 2 out of the 4 large items that arrived were damaged, one of which was my piano and I am a professional pianist. It is obvious that the entire finish of the piano was sprayed with something and someone tried to wipe it off. Unfortunately they did a horrible job in covering up what they did and were unable to get to the parts of the instrument that were locked so it actually dripped into the instrument. They are taking zero responsibility, tried to blame it on me possibly cleaning it before they picked it up and even threw their own driver under the bus. Now I am having to hire a refinisher to take a look at it and assess the damage inside and out. The entire instrument may need to be refinished because whatever it is, it is irremovable! Even the driver that dropped off the stuff admitted that when he went to pick up my stuff from the warehouse my piano was completely uncovered and that the dresser was already damaged prior to even being driven cross country. I don't know how a company that touted they are so reputable can make such a mess out of one simple move. Shame on you National Van Lines!