2401 Worthington Dr 127 Denton, TX 76207 USA
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In continuance of my response to Rob C.'s review: We cannot be held responsible for items that have left our possession by means of another moving company when they refused to complete the inventory check off process. For all we know, the driver dropped items resulting in damage or did not load the truck properly which can result in damages. We were NOT hired to help load the driver’s truck and therefore take no responsibility in how it was loaded. Ashley hired North Texas Movers to load her belongings at the origin residence and place them in our storage. We did this. Then Ashley asked that we release the contents of the storage vaults to a “friend” and we did that. When Thor Movers took possession of Ashley’s goods, Thor Movers accepted responsibility which released North Texas Movers of all liability with exception to any claims that were made at the time of pick-up. Reputable, outstanding, highly recommended Moving Companies are VERY knowledgeable about how inventory check-off lists are a pertinent process especially when taking possession of goods from another company. We accommodated Ashley in every way possible even during a time of Global Crisis. Our obligations were met, and your slanderous comments are simply unsubstantiated. We ARE a great company with a great reputation and make it a top priority to right any wrongs we are responsible for. However, we can only work with facts and the inventory sheets from Ashley’s original move contain the facts. Have a good day, sir!
This is the first time I’ve ever rated a company online. I cannot possibly state how poor their service has been. North Texas Movers moved our furniture and other goods and stored them for us. When we attempted to retrieve everything for movement into our new home the company was non-responsive. When we finally reached them, they were unable to provide assistance to bring our furniture to us. So, we hired another moving company (Thor Moving, an outstanding, highly recommended company) to move us. When Thor arrived at North Texas Moving, our furniture, etc., was already taken out of the vaults and waiting outside. The first noted issue was that there was damage to several pieces of our furniture, including a broken dining room chair and broken dresser drawer. Second, once the truck arrived at our new home, we realized several items were missing, including our master California King mattress, dresser, office desk glass top, a sofa, and a living room chair, among other items. In the last several weeks we have repeatedly attempted to contact them and have left several messages. We have received no response. This is absolutely the poorest run company I can imagine. Please do yourself a favor and choose someone else for your moving and storage needs. Update as of 5/22/2020: We wife finally reached the owner/manager of North Texas Movers today. He saw the review we posted and started cussing and ranting at her about it. My wife then handed the phone to me and, just as I began to speak, he hung up on us. This kind of service only justifies and affirms the review I posted. We will now be forced to litigate in order to either get our furnishings returned to us or receive compensation for what has been lost and/or destroyed. Simply stated: North Texas Movers is a very poorly managed business and is a bottom-dweller in terms of customer service. There are too many other reputable choices to risk doing business with North Texas Movers.
Great group of guys! They made my move easy and painless.. I would use their services again
I have had 4 moves over the years with North Texas Movers. The important items to a move are: did the movers remember the date and time, did they have enough individuals for the move, were they efficient and safe. In all 4 cases, North Texas Movers met and exceeded my needs. I would highly recommend them for all home moves. They were very professional and the job was competed as expected. Thank you. Mike.
Had a great experience! Chris and his crew were so great!! Very professional and timely. Will usr them again!