Oasis Moving & Storage Inc

I wish I could give them less than one star. When they delivered my household goods items were broken and missing. They charged me $1100 more than I was originally quoted. When they called and told me what I owed them and asked why? I was told either pay or they wasnt going to deliver. The truck driver wanted $100 extra because it was what he called a "long carry" and again it was pay or they wouldn't unload. The driver used my ladder and hand truck, without asking, then took them with him when he left. Oasis hung up on me when I called to complain. They sent me a useless claim form. Please do yourself a favor and do business with another company. All these reviews are accurate.

This was the worst experience I have ever had in my entire life. We schedule the move and no one ever showed up, even though we had already made a deposit. I wish I would not have contacted them to show up because they cost us $1,000s in damages to our belongings. Not only did they damage multiple pieces of furniture they completely shattered our TV. I filed a claim with the insurance company they use, which took months, only to be offered $21 for a TV that cost $600. Please don't use them, this was a nightmare to deal with, and on top of it everyone I spoke with from Oasis was extremely rude.

Every single part of our move with Oasis has been absolutely terrible. The pickup driver in AZ was extremely rude and went on and on about how we lied on our inventory which was done over the phone by a 3rd party and was not our fault that it was incorrect. They didn't ever ask what size boxes we had, and the FINAL inventory was done almost 3 weeks before our actual move (again not our fault). We also paid them a huge deposit, and then a huge pickup amount, and were called the next day saying oh you have to pay the final amount NOW. I told them absolutely not, they will get the final amount when I get my things. They NEVER sent the weight ticket as promised, and I had to call customer service multiple times to get that sent to find out our final price. When our delivery day came, the driver got stuck on a twisty road near our house and called me asking me if I could come help and help him figure out what to do. He is supposed to be a professional driver, what am I supposed to do to help him? That's ridiculous. He had someone come to our home at 7:30am to let us know he would be there in the next hour. They didn't show up until 11am. So all the terrible, unprofessional from the drivers isn't even the worst thing. ALL OF OUR ITEMS AND BOXES ARE DAMAGED. My husband's newly painted motorcycle has chunks taken out of the paint and fenders and saddle bags. ALL of my wooden furniture is all scratched up and has pieces missing. All of my boxes are half crushed (some are totally crushed). They refused to put ANY of our furniture back together as stated in our contract. Not only that, they have no idea where any of my hardware for my items is, so I can't even put my furniture back together on my own. I have photos of the movers climbing on my gun case and boxes to reach things up high, instead of using a ladder. They also opened some of our boxes for some reason (they looked cut open and gone through) and even crushed a wardrobe box with my husbands military uniforms, which is extremely disrespectful. They have now said they refuse to deal with us anymore and will not respond to our emails because we left bad reviews and basically have called us liars and refuse to address their bad customer service and inappropriate behavior of their drivers and movers. DO NOT USE OASIS. FIND LITERALLY ANYONE ELSE.