One Way Van Lines-Local

I checked about 4 companies and these guys gave me the best price. It was a 2-Bedroom apartment with a full packing option...moved from Oklahoma City, OK, to Rochester, MN, in February 2019. I had an incredible experience with them. They did everything excellently and I was totally impressed with their service. I can't thank them enough for making my relocation a stress-free. These guys are highly recommended!

If I could give 0 stars, I would. PLEASE look them up in the better business bureau and read reviews. I would NEVER have hired them if I knew. Definition of an unethical company. They go under multiple names so heads up on that. I had gone to the point, I had hired a lawyer because they were not giving me my stuff back or giving me any answers of when I would receive it. Lied to me countless times. Once they had my things, they charged me an additional $1500 and would never send me a detail receipt of where that came from. I had multiple items water damaged; full furniture items were damaged where water just sat on them for days. They went out of contract terms by 2 weeks, which btw, they will only give you $12 a day for each day they go past (never even got that money back). What a joke. I moved from North Carolina to Missouri and a manager of one way told me that "Missouri was on the west coast and so it would take longer to move my things" once they finally had my stuff. Not only were items damaged, but I didn't receive everything. I am still missing multiple boxes. They rarely answered my calls. I put a claim in and was supposed to receive my check 2 weeks ago for the damages. They had 30 business days there too, but I still have not received it. Keep in mind, I moved in June and am still dealing with them. Worst company ever. Just a few photos below.

Do not trust anything they tell you or that is in writing (contract). Our entire experience has been very negative. As a first time consumer for hiring a moving company, I feel as though I was taken advantage of. They under estimated my cubic feet by almost 1/3, causing an increase of $1500.00. The damage that our belongings have suffered are unacceptable and non-repairable (photos attached of some items). The waiting time to receive your belongings is absolutely ridiculous! They don't tell you that they start counting days (business days) from the first day you are available to have your things delivered. In the contract, there is a guarantee for delivery of less that 500 mile, delivery will be within 10 days. Average is 0-6 days for delivery within 500 mile. We moved approximately 370 miles, had belongings picked up on Sept 6., our first day available for delivery was Sept. 18. We finally received our belongings on Oct. 17. That's 6 weeks after pick up and 4 weeks after our first available delivery date. Keep in mind that everyday that you live without your belongings, it costs you extra money because you either have to buy kitchen ware to cook or eat out everyday. What furniture do you use? Eat, sit and sleep....on the FLOOR of your new home! If you ship your clothing, you've got only the clothes that you carried with you in your suitcase, unless you buy more. We moved to our new home and needed to repair a couple things that would have taken minutes, doing it by ourselves. Since the company held my husband's tools hostage, we had to hire people to do the repairs (costing approx. $4500.00). Please do not hire this company unless you don't mind giving your hard earned money away to a company that is only concerned with lining their pockets with it. Check out the photos to see some of the damaged items. It is so disheartening!