1708 Whitehead Rd #2B Gwynn Oak, MD 21207 USA
1708 Whitehead Rd #2B Gwynn Oak, MD 21207 USA
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I use this company for my move over the weekend, great experience Sergey and his team arrived on time 800am. After showing them what had to go they immediately started working. Helped me dismantle the bed and pack my kitchen miscellaneous. Guys worked fast and hard. They protected my furniture with furniture pads. At the destination place, they set up my beds and arranged all my furniture. I could not ask for more. Fast experienced and very polite. Thank you Optima for sending us such a great team!
The absolute best movers I've used!!! They are the most pleasant and professional movers I've ever encountered. They wrap all of your furniture so thoroughly, you'd think they were moving their own prized pieces. Anything that you haven't packed at the time they arrive, gets packed. Well. And labeled. Another incredible benefit to using Optima Moving is that you can get all the packing supplies you need from their warehouse for no extra charge. Boxes of all shapes and sizes, tape, newsprint for wrapping delicate items -- all of it. No. Extra. Charge. My first move with Optima Moving was an easy one. I only had a few pieces, but they were challenging to move and were valuable to me. They handled it with ease and professionalism. My second move was much more challenging, and is the reason I would recommend them to anyone. The move took twice as long as estimated (through no fault of Optima Moving). While the move stretched on hour after hour beyond the estimated time, the crew never considered cutting corners to save time. They continued on with their meticulous attention to detail. They also all maintained incredibly positive attitudes and excellent customer service throughout the entire move. This was particularly impressive at 1:30am, in the 12th hour of the move, when they elected to execute a heroic maneuver to get my oversized couch into my new home. I will use Optima for every move (as long as they'll answer my calls, lol). It's like having your family and friends help you move if your family were professional movers.
It is not often that I take the time to write a review, however, I felt compelled to do so given the consistently exceptional moving and customer service I have received from Optima Moving on two occasions.My first experience with Optima Moving was in 2015 when I moved from Bethesda to DC. The move was worry free from start to finish from the initial call with Marius who explained the entire process to me in full user friendly detail to the delivery of boxes, tape and packing material to my home to the packing, transport and reassembly of my furniture in my new place. The move was comparably priced (if not a little less) than other moving services, and quoted as a flat rate which I loved. Additionally, with Optima Moving, you get so much more value all around given the courtesy, professionalism and efficiency of the team and one certainly cannot put a price tag on excellence. Because of my first wonderful experience with Marius and the Optima Moving Team in 2015, when I needed to move from DC to Baltimore this year, I did not even consider researching another moving service. I reached out to Marius and once again, he was extremely responsive, professional and customer focused as were the gentlemen who picked up my items in MD and those who delivered them safely to Baltimore. While I have moved several times previously, I have never had such a good experience with movers. For this reason and many others, I highly recommend Optima Moving without reservations and I am confident that if you select them to do your move, you, too will receive exceptional worry free service.