Pacific Transfer LLC

If there was an option to place 0 stars, I would have chosen that. The 1 star is due to the after packing experience. We had such a good time with the 3 men that we gave them bottles water and $20 each for lunch. Upon arrival of my goods, the moving team discovered that my boxes had been tampered with and found bathroom items in non bathrooms boxes. For example, my $804 bottle of Tom Ford perfume was removed from the other 2 Tom Ford bottles in the bathroom box and placed in the parts box. The parts box was a box the Pacific Transfer team created and brought on moving day to store bed parts when they dismantled my bed. No bathroom items would have been placed in there as they were packed in other boxes. Further, after filing a claim and the insurance company interviewed the Pacific Transfer team, they lied indicating that the parts box is where the bottle was packed into and that the bottle was empty when packed in Honolulu. The parts box when opened by the owner of the moving team at my arrival destination noticed the box had been soaked and the bottle empty and the wrapping sticking from the perfume liquid. The bottle was not packed empty. After calling Brandon the moving manager twice and leaving messages, he left for the day without returning my call. Further, as a kamaaina, I regret to share this horrific experience scarred by the lies of the Pacific Transfer team.

Been in the military 9 years and this is the worst moving company I have encountered. I did a local move which was an hourly rate, minimum of 1 hr, which was fine. I told them everything that needed to be move and it was already taken apart, unhooked, and boxed up. I go upstairs and find one worker on the phone arguing with his girlfriend instead of working. This went on about 20 minutes. Finally everything was loaded, get to the new location and the movers started moving one item at a time as to milk the clock. It took me going to the truck and start grabbing boxes and carrying them upstairs myself to get them to start taking more than 1 item at a time. My bookshelf was broken in the ordeal and my daughter bed was damaged. Will never use them again and would suggest no else use them either unless you have $500+ to throw away and do not care about your household goods.