724 Kraft Ave Panama City, FL 32401-5248 USA
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One star is too much. This company was run by Ron Paulk for years and was trustworthy and reliable (hence excellent BBB reviews). Bought out by United at end of last year and has only gone downhill since. Find somebody else is all I can say.
I'm JUST now getting around to reviewing our experience after moving to PCB, FL in October of 2015. The movers themselves from Paulks were very friendly, but unfortunately the storage conditions in which our military goods were kept in for a few weeks in was atrocious. ALL of our upholstered furniture was a total loss due to rodent foot prints that stained each piece (probably had dried urine on them as well). We even had raccoon foot prints on our wooden dining room table & our living room leather chair. Because this move was coordinated through & covered the military, their insurance department is who we dealt with & who paid for the damage - well never know if Paulk's was ever approached with the issue. Hopefully this was only the case for us & no one else has had the experience. So disappointing & honestly pretty devasting to deal with after such a big move!
We have moved many times and this time we only moved one item. My previous moves have been close to disasters so I was honestly expecting the worse case scenario. The piano was picked up when they said it would be and delivered when they said it would be. It arrived without damage. You can bet next home move I make will be with Paulks Moving. They are very professional and easy to work with. I would recommend them for a smooth uneventful move.