Powerhouse Moving Of Springfield LLC

We have used Powerhouse several times over the years. Once again, they were efficient, quick and took care of our personal belongings. Thank you for a job well done.

Amazing people! Will choose them anytime I need to move. Also, very reasonable prices!

They worked with me on the move and showed up when they said they would. They’re hard workers with great personalities. They were professional, helpful, friendly and listened. I have used Powerhouse on my past moves and I will use them for any future ones. They’re prices are beyond reasonable and their service is hard to beat. I’d recommend them to anyone needing reliable movers.

We had previously used this moving company and had a fantastic experience. When we moved for the second time it was the polar opposite. When they arrived at our house late, they could not get the ramps to pull out from their truck. They worked on that for almost 45 minutes. I asked them if they were billing us for that time and they said yes. I called the phone number for their business and was told the owner would call me back. They finally got the ramps to come out and then they stood around talking and not loading our furniture and billing us for all this time. I called a second time to their office to lodge a complaint about the move. The owner ended up showing up in person and helping the movers. He told us we would not be charged for the time the truck was not working properly. We thought that was very nice of him, but what he failed to tell us was his plan to get that money back. When they finished unloading at our new place he told us our bill amount and it was $250 more than what we were originally quoted. He explained that he did not bill us for the time the truck was broke down but was billing us for his time. He made a point of telling us that his rate is higher than a normal movers rate but he was only charging us for another mover at the regular rate. Mind you, we did not ask for him to help the movers, nor were we told before hand there would be an additional charge. He took that upon himself and then billed us for it. We had to wipe out our entire checking account just to be able to pay him the extra money. I tried to reason with him but he was very rude and refused to back down in any form or fashion. I would not recommend this company. It's sad that their business has changed because it used to be a very good moving company.

We used Powerhouse on July 21st, 2018. Matt and Randall did an amazing job! These two gentlemen were very professional and polite. We will surely recommend them and use them again in the future! Took them under 2 hours to unload a full 26 foot straight truck. 5 stars and 2 thumbs up from our family! Thanks guys!! We re used them when we moved out 3 months later. I spoke to Scott and requested the same movers and he said not a problem. However, needless to say. It didn’t go well! They managed to not listen to a thing I said and damaged over $9K in property. Scott has been very unprofessional about it. I had emailed several times with NO response, and no response is a response! Such a shame! If you use them, request a back ground for the employees as we had one with a public criminal record!! Not the type of people I want to trust my belongings to.