Princeton Van Service

The moving team showed up promptly that morning, then worked very hard to transport my belongings with care. What they were not able to accomplish they did not charge me for. When items were placed in a different location than I desired, they moved the items without complaint. And the cost was reasonable and better than several competitors.

I honestly don't really know where to start... I guess I'll start by saying that I've used this company in the past for a VERY local move within the same complex with no issues. However, this recent move from NJ to GA was nightmarish, to say the least. Lou (owner) is a BS artist. A likable guy, but inconsiderate and tardy is an understatement. There was not a single day out of this 4-day move that he or his crew were on time. 9:00 AM turned into 11:30 on 3 of those 4 days. My favorite was the move-in date where we established a time of 10:00 AM. He shows up at 5:30 PM. I'll add that, on all 4 days, I never received a call nor text advising me of the schedule change. Beware of the insurance. I got trapped accepting the basic coverage of $0.60 per pound because I was never informed that full coverage had to be ordered through a third party insurer at least 48 hours in advance, which I gladly would have accepted the additional charge for. This didn't come to light until Lou approached me with an insurance waiver on day 2, when half of my stuff was already loaded. Not much to my surprise, there was a casualty during the move: a $400 bar stool. The icing on the cake of this whole ordeal was as Lou was finishing up offloading me in GA. He told me that no other moving company would have had the flexibility that he pulled for me in getting this move done over a 4 day period (6 if you include the weekend). Little did he know that I used to be in the business and we did moves and last minute changes on a regular basis. Particularly with moves from NY to FL. The best part of this move was when it was over. I gave 2 stars instead of 1 because of my initial move within the complex that was without incident. I'd even go so far as to recommend them for a local, same day move. I wouldn't recommend this company to anyone for an interstate move. This was my experience. If you go with Princeton Van, I hope yours is better. Hard workers who know what they're doing, but I can't get past the tardiness and lack of consideration for the customer.

We used Princeton Van Service for our recent move. The movers were so helpful and took their time wrapping and moving all of our belongings. The movers were kind and professional. They were very patient with our kids running around and also while I decided where everything should go in the new house. They even squeezed us in for a few miscellaneous items we decided to move at the last minute before our close date. Would highly recommend!