Randall Moving & Storage

Randall Moving did a wonderful job of moving us to PA, taking slow traffic and lots of rain in stride. Stacey, Bennie, Hector and Nate were patient, professional and very reassuring as they carefully wrapped and carried many items, some quite old, fragile and important to us. Even after the long move day, they went around and adjusted the placement of furniture. They were a great team who did a great job. Thank you Randall! Ron J

Be careful with this company. They were able to do a move on short notice, which is good. But then Susan kept moving the arrival date of the movers back, from 9:30, to 10:00, then to 10:30, then 11:00. They arrived at 11:20. At first she seemed flippant about it - hey, these things happen. Then she seemed genuinely apologetic, and offered to reduce the rate. The guys themselves were fine, and did an okay job on a small move. When i got the bill they had not included the reduced rate, but they did when I asked them about it. But the final bill on my credit card was not the amount i had signed for; Susan increased it to account for travel time, which they bill 1.5 hours for, even though they actually came from Alexandria, which is about a half hour trip. I tipped each guy $20, so my total cost was $536 for about 3 hours of their actual onsite time. But including my waiting time, it took closer to 6 hours for me.

If I could give more than a 5 star review, I would. I usually do not write reviews, but I certainly wanted to take the time to do this one to let people know about my amazing experience with Randall Moving Company. From my very first phone call when I talked to Susan at the main office, I was pleasantly surprised, and the level of service before and throughout the actual move was superb. Susan kept me informed and followed through on everything. Even though our move was local, it was a bit of a challenge for a number of reasons, but ALL the movers maintained their professionalism, energy, and sense of humor despite the long, long hours into the early next morning (more than 15 hours!). When it was clear that one truck would not be enough, the owner Randy personally delivered the second truck. Despite of the rain for part of the move, the movers kept on going with a pleasant disposition. Clarence, the moving crew chief, clearly communicated with me on issues, from costs as more movers were added, to all other types of logistics. It was quite amazing to watch the movers professionally and carefully move everything including fragile (and heavy!) items, filing cabinets with all the files inside, heavy clothes chests with all contents inside drawers, exercise equipment, and much more. There was no damage to our belongings, and all the movers treated them and the houses as if it were their own. Our moving team consisted of Clarence (lead), Nate, Will, Leon, George, and Jay. Should I ever move again, Randall Movers will be my go-to company....hands-down! Randall Moving movers... you rock!!!