One Allard Drive Manchester, NH 03102 USA
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Excellent Moving company!! I moved my newly graduated son from New Hampshire seacoast to Huntsville Alabama to begin his new job. They were clear as a bell about how much, how to pack, and asked detailed questions about delicate and large items. I highly recommend this moving company!
My move-in was scheduled to begin on Thursday. It was supposed to be done in one day. My family's possessions arrived via semi truck; the driver came by on Wednesday to scope things out and told us he'd be back with three movers at 8am the next day. The driver showed up at 7:45. At 8:00 the driver was alone; at 9:00 still no sign of workers; 10:00 still no one; 11:00 the driver tells us he's got a promise of three of Ray the Mover's best guys for the next day. So, my move-in is delayed a day. Friday, two guys, Juan and Antonio, show up. No third guy. Saturday, Juan came back and was able to bring a friend, Chris. It gone done. It took two long, full days. The driver, Brett, and all three workers, over the two days, worked very hard, took appropriate rests, and knew what they were doing. I've been moved professionally many times and this time experienced the most damage to my possessions ever. There were a few things damaged in transit, which is to be expected. There were many things scratched and gouged because there were too few guys for the job. It's simply not possible to be as careful as necessary and, as two men, do the job of three or four. I do not blame the workers and I do not blame the driver. I blame Ray the Mover. I had some stern, frank discussions about the situation with Brett, the driver, who, being a pro, grudgingly let me know of the hours he spent on the phone trying to reach Ray the Mover, who did not return calls and who flat out lied, saying his workers would be here when they wouldn't. Brett felt he was being discriminated against by Ray as an out-of-towner; he believed Ray was taking care of local clients at his expense. If that's the case, I would recommend out-of-town drivers give him a wide berth. Anyone who would run a business that way is short on integrity and professionalism; locals would do well to stay away too, as this guy is quite comfortable with making promises and not keeping them. What a jerk!
They moved a baby grand piano and couch from MD to VT. Awesome job. Totally recommend.
We just completed an interstate move from MA to NJ during the peak of the Covid-19 outbreak, which could have been so stressful. However, this company made the move go so smoothly for my family. JT and the moving crew were wonderful. They were prompt, extremely diligent and professional, and personable. They wore masks and complied with all CDC requirements. The packing crew were also hard working and finished what would taken me weeks in a few hours. They packed our belongings on Thursday, loaded the truck on Friday, and delivered/unloaded it all on Saturday. Working with this company was a very positive experience, from start to finish. Michelle and Kathie at home office were very responsive to any questions I had, and guided me through the process. Additionally, it was a nice touch to give a phone call in the middle of the move, just to see how everything was going. My husband and I were more than pleased with this company and their service.
I cannot understate how pleased I am with my experience and it is from the first contact to the end result. I applaud my mover, Jay Nike’s. He was amazing. He was highly professional, courteous, thorough, helpful and got the job done in record time. He and his exceptional crew even repacked my storage unit. On the delivery end he worked with my ranch manager and contractor to off load and transfer the load with care and efficiency. I have rarely seen anyone in the service industry have that much devotion to their profession. He is a gem. Don’t let him get away’! Many thanks to Michelle who was so knowledgeable and helpful If I ever move again I will certainly return to your company.. and will continue to recommend you to anyone stupid enough to actually want to move!!!LOL Thank you! Marcia Macdonald