8717 Mallard St Juneau, AK 99801-8052 USA
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Awful...lies by the rep. ...so much broken ..scratched and crushed. Went to file a claim and was jacked around by the office staff and owner...total avoidance on their part. They are far from reliable...very upsetting...so much damage to what was new furniture until they got their hands on it!...
They can delete my comment all they want, just goes to show you that they can't handle the truth and truly how pathetic this business is. Reliable Transfer HA! They should probably rename to Unreliable Transfer! This has been the worst service we have ever recieved from anything. Nothing but liars. After six weeks of not receiving our things they are having the receptionist screen calls. The owner and manager refuse to talk to us. We were never told we went over the budget and now the are saying we owe them 1400. I'll be damned if they get a dime of my hard earned money. I am out 1500 because of irreplaceable living beings I had to let go. After 4 weeks of boarding I had to let them go because I racked up 500 in boarding fees. Letting go of them was horrible. The were worth around 1000. And you know I racked up all these fees and pretty much threw away 1000 because I had to let them go and what do I have to show for it? Absolutely nothing! So then I'm told if we pay the 1400 we can file a claim that will probably be denied. This is not acceptable. I had to buy work clothes because only so many were packed. I was told 5 to 8 days for my car. Well 5 weeks later it finally came! Now if I don't recieve any resolve I will have to get a lawyer over all this. I hate to make bad situations worse but this is my breaking point. I suggest no one uses their services. It would be less of a hassle and quicker for you to ship your things yourself. And by the way we only moved from Juneau to Anchorage. It's been a week and a half since our things have been here i refuse to pay 1400 for their bull crap screw up! They are now screening our calls and refuse to release our things. They don't answer phone calls. It has been 2 months since our things were taken into their possession and it's been here for a week. I believe that they have done this to several other people and they ended up giving the company what they wanted, unfortunately that will not be the same with us.