48551 Warm Springs Blvd Fremont, CA 94539 USA
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S&M Moving created the worst moving experience ever. 30% of my items were missing by the time they arrived at the final destination. After months of back and forth, their insurance had agreed to cover only a small portion of my looses. Everyone up the management stack is unprofessional. Use them at your own risk.
We have moved across the country several times, and I can say without a doubt this was the best moving experience. From the very beginning Robert was very courteous and professional, and did a great job working with me on the estimate for the move. He asked a lot of questions and did a thorough inventory. He also made several trips personally to deliver moving supplies (without a charge) to us on three separate occasions. Our moving coordinator, Denise, was also in contact frequently throughout the process, and was responsive to any questions we raised. The movers on both ends were very friendly and did a great job. Our items arrived within the guaranteed window as promised. We did have one broken dining room chair and a missing vacuum cleaner which is why it's on a 4 star rating. I am working through the claims process now and will update rating if any issues come up. I would not hesitate to use S&M for a future move! Update: Funds to replace the broken chair were provided without any hassle, and the missing vacuum cleaner was found and re-delivered within 2 days. Great experiences all around!
They moved us from California to Texas very efficiently, with storage in Texas. Our property was delivered to our new home in excellent condition. They worked and coordinated with us throughout the entire process. The crews were awesome. Highly recommend this company.
A great place really nice people who care
Great service. Great staff.