Security Storage & Van Co.

Awesome company

Clark I agree with you 100%. I hired Security Storage and Van co. of Norfolk a subcontractor of Allied international for an international move from Virginia Beach to Portugal. My sales person Joyce Ortman of Security Storage and Van co.told me and my husband that some liquids,six one gallon bottles of Franks red hot sauce would be ok to take due to it was non-perishable food item even though the import regulation for Portugal states no food items, Mrs. Ortman stated that regulation was out-dated .Security Storage and Van co. came out did the packing,packed the liquids and even labeled if on the box.They even used Homedepot and Lowe's boxes instead of packing company boxes.My shipping container was red flagged by U.S.Customs in Norfolk 1st. for the liquids 2nd. for the use of Homedepot and Lowe's boxes. Due to these two red flags my contain occurred an intensive inspection which costed me $5298.00 in demurrage fees and inspection cost.Security Storage and Van co. of Norfolk has denied that they are responsible and that Joyce Ortman said that liquids are not allowed and would never be packed. I have emails from Mrs,Ortman showing that she was very confused and uninformed on international custom requirements.I also have emails of Security Storage and Van co. stating that they are trained in "not packing liquids" which they clearly did and even labeled it on the box. They also state in an email that the Homedepot and Lowe's boxes were customer provided which is not correct. I have emails from Security Storage and Van co. of them not knowing what happened to my shipping container and that I was the one who contacted U.S.Customes and found out what was going on. I have talked to the manager/owner of Security Storage and Van co. Norfolk Mr.Flip Aspinwall who is not interested in resolving this issue, THEY HAVE ALREADY BEEN PAID,THEY CARELESS. I even talked to Allied International who is saying it's Security Storage and Van co. Norfolk issue even though they are a subcontractor of Allied. There is so much more to say but I'm limited. Just beware of these two companies especially Joyce Ortman of Security Storage and Van co. Norfolk

Seems like a great place to utilize if one is moving

Do not use this company!! Was mislead about several things in the move. Company only cares about getting a contract does not care about customer. Our rep. did not know what they were doing, did not have knowledge of a lot of questions. cost us several thousand dollars in customs issues due to packing

Handled my international move with no problems. Professionals from start to finish. Everything carefully wrapped. Addressed all of my concerns. Highly recommended.