1706 Pamela Circle Norman, OK 73071 USA
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Summary: Team was punctual, efficient, and communicated strategy very well; however there was some damage to one piece of 3-piece sectional. We needed a three piece reclining sectional moved from a second floor apartment to a single story house, this was not an easy task by any margin. Overall the experience was smooth, the movers came and inspected the pieces to determine how they would begin the process and communicated what the game-plan was very well. The pieces were quite large and it was understandably difficult to get them through the apartment door and down the flight of stairs immediately after it, they loaded all three items and moved to the new location in a little over an hour total. The issues we had were primarily due to me not fully understanding the extra insurance compared to the standard liability; due to how the contract was presented I had just signed where I was instructed and trusted that all the "ducks were in a row", normally this would have been fine, however there was some damage to one piece of the sectional. Serenity Moving had reimbursed a significant portion of the moving cost to offset this, however had I gotten the supplemental insurance it would have left a far less sour taste from the otherwise great experience. I would still recommend Serenity Moving services, however I would strongly advice other clients to consider their supplemental/extra insurance before hand.
I used this company years ago for moving & forgot to review them, they were great
In March Serenity went to move a entire trailer of my things. Upon arriving the whole place had been ransacked and mist of the furniture and all appliances had been stolen. This was shocking to me.But these guys were so nice and managed to salvage a5×7 storage full of stuff Including my Dads antigue desk and shelf. Thank you guys so much.
This is a great company!!! I have had many moving companies in my life and this is the best one I have ever hired yet!!!. The guys were very nice and friendly, on time and and took care of our property!! I would recommend them to anyone in the OKC area
I have moved 3 times in the last 4 years and Serenity has been the best one so far! Highly recommended