1943 Industrial Dr Libertyville, IL 60048 USA
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Crew was super nice. Efficient and careful. Seemed to be having fun together as well as working hard. I have been unpacking for a week and have found nothing damaged or broken from the move. If anything could be improved upon it would be to stress that a final walk through with the crew should be made before they leave the house. Both inside and out to insure that nothing gets left behind. And a little more time on reviewing contracts. Other than that all good!
This has been by best moving experience yet! Shur-Way provided a comprehensive in-home estimate, along with tools to prepare for this move. They showed up on time, were attentive, took care of my items, and asked questions when necessary. They finished early, and truly showed empathy and leadership during this process. I trusted Shur-Way, and they came through for me. I would highly recommend their services to others!
Just did another military move and had a driver from this company that was hired by another company to move our household goods. The driver tried to lie about our weight and said we had 2,000 pounds more than we actually did. This isn't the first time we've had to deal with this kind of situation and knew we had to get another weight before our stuff was delivered and what a surprise, somehow we lost 2,000 pounds.... ALWAYS ask to get your stuff reweighed before delivery and as soon as the truck is empty. I can't believe drivers actually do this kind of thing and it happens all the time. This was just one issue of many but would of been a very expensive problem and the others were just very bad organization skills.