Sinclair Moving & Storage, Inc.

I would absolutely recommend Mayflower Sinclair for any moving needs. From my first call with Jimmy, who sent Eddy for a home visit to assess how much it would cost, to Stephanie who coordinated moving dates and billing; were all a pleasure to work with. The packing and delivery crew treated my boxes as if I had labeled them all fragile. Mayflower has also videos and suggestions on packing. A stress free move from coast to coast.

I hired Sinclair Moving and Storage (contracted by Mayflower aka Unigroup) to move my one bedroom apartment from Philadelphia to Miami. Below are the highlights of my experience thus far with my move: 1. On the day of move, I was told that nobody had informed the movers that they would need to pack my fragile items, even though I communicated that directly with the sales agent at time of proposal and contract draft. I ended up paying another almost 1000.00 to have my items packed. My move was delayed one day because of this. 2. I was given a guaranteed delivery day in Florida of 11 days after pickup, however my shipment did not arrive until TEN DAYS after the GUARANTEED date. The move coordinator informed me that my items had been sitting in the warehouse in New Jersey until the day of expected delivery in Florida because they could not find a container for my items to ship down. Unacceptable. 3. One of my large furniture pieces (my dresser) was shipped to ARIZONA instead of Florida. I have STILL NOT received it and the estimate for arrival at the warehouse in Florida is over 1 month after it was picked up in Philadelphia. Completely unprofessional and unacceptable. 4. I was delivered the completely wrong mattress. Nobody knows where my mattress is and I am left with somebody else's mattress. Disgusting. 5. Significant damage to multiple pieces of furniture including end tables and cocktail tables. The claims process is a nightmare. 6. Customer service is absent at this company - I asked the moving coordinator to speak with a supervisor multiple times and my request was unanswered and avoided. Please avoid this company as I would not want anyone to go through the horrendous experience I have gone through so far.

They moved me!!!! Yaaaa