Statesboro Transfer & Storage Company, Inc.

Do not use Statesboro Transfer and Storage! Due to Covid, the manager had me take pictures of the house to use to estimate our move. I emailed all the pictures from our house. When I received the estimate I asked if I could FaceTime walk him through the house just to be sure. He said not to worry, he was confident in his estimate. Moving day came on a Friday and they started loading and said it would require 2k more and they could not deliver until Monday. I’m a nurse and have been working extra to pay for this move but I did not budget that much. My husband is a veteran. We are very disappointed and would not recommend this company.

Company taking advantage of its contracts with the DoD! We moved when I got out of the Navy and had to place our goods in temporary storage until our house was done being built. Statesboro delivered our goods to the storage unit we were going to use. The movers did not walk my wife through ANY of the items as they were unloaded nor communicate what was being offloaded when so she could check off individual items on the bill of lading. They threw everything into both units as quickly as possible and had her sign on the dotted line. When we unloaded the goods one month later into our recently completed home, there were major items missing. When we filed a claim, Statesboro claimed their system indicated the items had "arrived" and that they refused to compensate us for them, implying we were lying about them never having arrived. We ended up losing over several thousand dollars of household items, to include bookshelves, an antique chair, our first wedding anniversary gift, and an entire set of power tools. I would encourage no one to ever utilize this company. Their treatment of customers is lacking and they seem to be taking advantage of DoD moving contracts without providing high quality service to veterans and their families that depend on them.

They drastically underestimated the price and weight they were to move, and they knocked a hole in our wall and didn’t tell me about it. This was a total nightmare.

These people are wonderful. I had ordered a greenhouse from a vendor in Texas and the shipper hired by the vendor refused to deliver the greenhouse as contracted for. We called around to a number of alternative companies and only Statesboro Transfer & Storage (STS) agreed to help us. Once the original shipper finally got them the crate, STS promptly got it over to me and very carefully unloaded the contents of the crate (e.g., glass panels). The men were professional and courteous. I am very grateful to this company for helping me out of this jam and will absolutely use them in the future when needed.

We appreciate how well everything was wrapped and how carefully our furnishings were moved Everyone was very respectful and pleasant throughout the process. Good experience!