Sterners Moving & Transporting

Needed a mover on short notice and they came through. Very professional. They did an excellent job for a reasonable price.

If you're looking for movers, these are the guys! I contacted them last minute because the movers I hired did not show up and within the hour I had two guys at my door. 15 or so pieces of furniture and 2.5 hours later I was good to go! Absolutely fantastic customer service, the guys were friendly and helpful! I definitely thought I was not going to get moved into the new place after the other company didn't show but Sterner's came through and made my life a lot easier! Thanks again guys, great job especially on such short notice!

If I could give lower than one star I would. We contracted with this company to move us from Mechanicsburg to Florida last August. Part of the shipment was going to our rental and the other part was going into storage. To start with we paid them to pack us and the day of the packing, they showed up 3 hours late because they didn't have packing supplies. Once we were loaded on the truck they actually started to leave with some of our stuff still at the house as well as their hand truck. When we arrived in Florida and they unpacked us, luckily we had insurance because our kitchen table was ruined as well as horrible scrapes and marks on much of the furniture. Hardware was lost. Today we had the stored part delivered to out new house. The guys that moved us from S Florida were surprised at how badly things were packed, plus how some things were not even wrapped. Every piece of furniture was ruined. The pendulum for the grandfather clock that was packed in a protective container was bent like a pretzel. There were marks on our TV from being packed incorrectly. There was a rip in a leather chair. Our dining room cabinet was split. This company has employees that have no respect for a person's property.

I hired to Sterners Moving company to pack, disassemble furniture, transport, and reassemble furniture. The estimated time I was given was 8 hours to pack and 8 hours to move with 4 employees to pack and 4 employees to do the moving. In order to assist them with this I borrowed a full size Chevy Van with the hope to reduce time and made a total of 7 trips with the van being completely full on each trip. However on the day of the move the 26 ft. truck they broughtt got full with only 2/3 of the home being packed and had to make 2 trips which greatly increased the time of the project. Upon arrival at the new home after the first trip one of the four employees went home and unfortunately he was the one with the tools to disassemble and reassemble my furniture!! After we unloaded the truck and went back to my old home another employee left!! I was down to 2 employees and we were already past the estimated 8 hrs. and we had no tools!! My son and I had been assisting them throughout the day and continued to do so. We had explained that we had wanted the refrigerator moved as well because it was less than 1 yr old and we love it. However, since they didn't have any tools to remove the doors they tried forcing it down a set of stairs and damaged the refrigerator, the walls, and the hardwood flooring. They were unsuccessful with their attempt and they decided they were not going to move it!! I tried calling the owner over a dozen times throughout the day to get help, but he refused to answer any of calls for 3 days!! Once we back at our new home the lead mover refused to put together any of our furniture and my wife and I were left with figuring out how to do so for the next 2 days. They caused damage to the flooring, damage to the walls, and damaged the refrigerator in the old home, and they scratched the flooring on my hardwood flooring in my new home. Once we were able to get Mr. Sterner on the phone 3 days later he agreed to waive 1/2 of the bill if we did not hold him liable for the damages. I think that is ridiculous!! I shouldn't have to pay 1/2 of the bill because they only did 1/2 the amount of work and I should be compensated for the damages and for the cost of now having to pay someone else to move the refrigerator!! Never, never use Sterners moving!! I have filed a complaint with the Pennsylvania Utilities Commission and with the Better Business Bureau.

Good work! Handled my needs quickly and carefully.