Suddath Relocation Systems, Charlotte NC

This being our 14th relocation in 35 years we have reasonable expectations. This company failed in most every category in what should of been a stress free relocation. Our household goods were placed on 2 separate trailer trucks with NO notice until it was too late. One would assume that the homeowner would be advised so that “essential household items would be placed on the first truck with the non essential household items on the truck not being delivered until 4 full days after the first. Our coordinator was MIA or just avoiding having to have the difficult conversation. It’s been 1 1/2 days and I finally was able to contact the company to find out that the second load is now sitting in a warehouse waiting to be loaded yet again onto another truck. Again no communication from coordinator. The good news is all my Christmas decorations, storage items,patio furniture, bicycles, spare bedroom items will arrive on time. I do believe they call this “Bait and Switch”.

Frank in sales was very helpful and accommodating. Theresa, our coordinator followed up nicely throughout the move and even arranged for a backup to call while she was out. What really buttoned this up was the drivers, a husband and wife team Chris and Keith. They were very calm throughout the loading and unloading. They were incredibly careful and respectful to ensure the job was done right. Overall Suddath has done an outstanding job and they are paying attention to details most moving companies do not. The hard work seems to be paying off for the management team and the team members at Suddath in Charlotte.

Wonderful group of people. Professional and kind. Best place for your moving needs

Awesome people's

Wow! I was overwhelmed by the professionalism and the timeliness of Suddath! They were quick to answer any questions I had, and I was able to smoothly move store locations within a week. Absolutely outstanding service and work ethic. Would recommend to any user in the future; this company knows what to do.