607 Ellis Road # 54A Durham, NC 27703 USA
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Very poor communication. They never called me to go over the inventory list. When they did call me they left a message telling me my pick up was for July 5 and somebody would call me with a time frame. That never happened and I sat in the house on July 5 just waiting to see if the truck would show up. I called 12 times and left several messages all of which went ignored. When I finally was able to talk to somebody they informed me the date was changed to July 6 but they did not know why or who changed it. When I asked them why nobody would bother to call me and tell me they could not provide an answer for that either. You would think after that major inconvenience I would have an early pick up time the next day but I was given a 2 PM to 4 PM pick up time. The person I spoke to who talked me into using this company suddenly ignored all of my phone calls after I signed a contract and handed over my deposit. I've tried contacting Jake at least 10 times with no response from him at all. I had problems with a separate moving company a few weeks ago and now I have lost all faith in moving companies.
Jared and his crew are there for my client moves and installations, every time. With others relying upon me to ensure things go smoothly on move day, I value their dependability and professionalism!
STAY AWAY! This is a fraudulent company that will steal your money! Barry is a thief! They estimated my out of state move at $3,000 3 months in advance and took my e-check. On the day of the move, they increased the price to almost triple and stole my deposit!