415 East Airport Freeway Irving, TX 75062 USA
415 East Airport Freeway Irving, TX 75062 USA
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They really need to start answering their phones more efficiently, but once they got there it was in, out, and done.
DO NOT EVER USE!!!! There is no communication at all. They gave us a 5 hour window and refused to give us an estimated time to expect anyone. Very unprofessional!!! We had a 7-12 window and +the movers were late. We ended up getting a different company to do the move that day. The movers for the Apartment movers do not actually work for the company, they are contracted out. Apparently this company has a bad reputation in the moving community! They deserve a rating of negative 100!!
Edit: I was reached out to about my concerns and they apologized again. Like I mentioned below. Everyone was very nice to speak with and I did receive my deposit back. I appreciate the steps they took to make things right. I did a quote online and someone reached out to me being very persistent to schedule with them, as most companies would do to gain business. I scheduled my date and my time frame was 7am-12pm. Days before I get a call seeing if I need to add any additional things to my move. Then came the day of. I waited around and was getting a bit nervous because it was almost 12pm. Well once 12 hit I called and asked what was going on. I was told no movers were assigned to my move... they said they could only do two days later because they did not have any movers available. She supervisor tried calling the other scheduled move to see if they wanted to switch their date. They didn’t answer and with it already being 2pm by now, I could not wait any longer. So I rented a uhaul and luckily, I have a few people who could help that day. I was told I would receive my deposit back and a gift card. But after reading some other reviews, I don’t know if I’ll get my money back. I’m still a bit hopeful. Overall, I don’t know if I would want to work with them again because I cannot afford for movers to not show up at the time and date I set it up. The bright side is that I saved money moving everything myself.
Thoughtful guys, efficient, no hassle, didn't over run the schedule. Great price
People were nice. Prices are just so affordable! Recommend definitely