282 N Main St Lodi, NJ 07644 USA
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From the moment the drivers showed up to my apartment, we knew this was going to be a subpar experience, and not the way anyone should feel as they are moving to a new place - ESPECIALLY WHEN PAYING TWO MOVERS TO ASSIST! The movers arrived and boy, did they make an entrance! They backed the moving truck into a lightpost right in front of my building, the passenger stepped out, attempted to fix the poll by pushing it upright and then attempted to keep the poll in place by patting dirt around it. Not only are there cameras at my old building that recorded this, but my boyfriend, myself and one of my neighbors witnessed the accident. My neighbor reported the incident to the local police, and when my building super confronted the driver about this, the driver lied and said he didn't hit the poll. The driver spent over an hour outside on the phone telling someone that ,"he can't switch the license plates", attempted to dewire the light post and fix it himself, and lied to my super. The driver did not assist with my move for more than 2 hours, yet Alex P had no problem charging us for the time there was only one mover working. Naturally when the police showed up, the driver admitted to what was done. Both the driver and the passenger were handling this matter for 45 minutes, which means, no one was working! To add insult to injury, when we arrived at our new place, the driver advised us we'd be charged the $150 fee for our apartment being "more than 50 feet from the moving truck". We measured, and it's 43.75 feet from where the truck was parked to our apartment entrance. While the driver gave us $30 off because "of the time spent with the police", I spoke with Alex about the issues of being overcharged for hours worked as well as the $150 "50-feet from moving truck" fee, and he said he would look into the videos and photos that further solidifed the evidence of being overcharged. It has been two weeks since my last call with him and three emails later with no response from him or anyone else who may be competent and understands the definition of customer service. I hope this review touches a handful of people who were considering Tiger Movers to assist with their move, and helps them see this is NOT THE BUSINESS TO ASSIST WITH ANY MOVING NEEDS and would only be a waste of time and hard earned money!
Great company with amazing prices . Bill and Johnny made my moving process 10x easier than it was with other companies previously
Amazing company with competitive prices . responds quickly to inquiries and very timely on day of move.
The Movers that I had were careful with my things, they didn’t rush, All my things Remained in great condition. There was nothing missing. I Did forget to pack a box. So Remember when moving your things, everything needs to be packed up. But Great Service from here!!!!!!!
FRAUD!!!! FRAUD!!!!! FRAUD!!!! PLEASE GO WITH ANOTHER MOVER!!! THEY PUT LOT OF HIDDEN CHARGES LATER. Don’t do the same mistake which I did. I was given a quote of $300 to move my items from my old apartment to new apartment. Alex is horrible. He was very sweet while we booked and after they charged me $860, he didn’t even listen and was very rude and unprofessional. Alex was singing song sarcastically while I was asking why I have charged so much like he didn’t care.I literally had everything packed up except sofa, bed and dining table and asked movers if they can do it in 3 hrs and will there be any extra charges, they said no and after they reached my new place asked for $860 or else will not move the stuff. I gave them exact details of my stuff, so whatever they say, don’t believe.