TNT Moving Services Inc

Waco Texas: I'd give him ZERO stars if I could. We do not recommend TNT Moving Services. June 2018 we moved and used TNT Moving Services because they were the only ones who agreed to pack and move my stained glass studio. The owner said he was licensed and insured, and he promised he'd bring that paperwork later to show me. This never occurred. Many other promises were made; all of them broken. He said he'd wrap all our expensive furniture and take special care with all of our antiques. There was significant damage to our belongings. Two brand new Ethan Allen couches $3500 each, both are badly damaged: torn and scuffed upholstery. 9'x13' $10k Ethan Allen area rug ripped due to improper rolling and being stepped on repeatedly by the movers while rolled; TemperPedic beds both the base and mattress material: damaged and dirty, as well electrical cords being severed; dented dining room table; matching buffet: finished badly damaged; finish damaged of our large cherry wood wine cellar (they put packing tape directly on the wood and did not wrap it with pads); scuffed hardwood floors and dented walls of the home we were leaving, as well as scuffed hardwood floors in our new home. Broken dishes, shattered glass pitcher (an irreplaceable wedding gift), as well as other household items; a broken antique hutch and damaged OLD flower ceramic holder (belonging to my now deceased Mother); 68 sheets of stained glass broken (some shattered, some irreplaceable); four stained glass panels broken; 6'x4' custom built wood studio table RIPPED in half, plus many missing items. Astonishingly, some of the workers asked if we wanted to get rid of some of our belonging; asking us if we wanted to 'get rid of' things such artwork, and wine! Shortly after moving into our new home (July 2018) we insisted he come view the extensive damage for himself. Three months later October 2018 we asked to meet to discus what would be done. He came in and was immediately abusive & insulting, telling us it was our fault that so many things were damaged. After I began crying, he promised to file a claim with his insurance company; one month after this (NOV 2018) he stopped responding to all communications including a certified letter. We are not the only people he has done this to.

These guys have moved me several times and have done a phenomenal job each time! Would definitely recommend 10/10!

First off, the quote I received from the owner was way off and incorrect on what each person cost. Not everything was moved and I had to hire another moving company to finish the job. Many precious items were broken and thrown about. Movers kept begging to have this or that out of my house while they were in the process of moving me! I had prepared to pay for the move around a certain ballpark I was given. When I received the bill, it was literally over $1k more! The owner got mad and said if I didn't pay, then he was going to sue me. I was more stuck on the sticker shock and how my belongings were treated Not professional at all! I paid fully that day to get them out of my hair. I won't ever use this company again due to a lack of integrity and professionalism. The service and treatment was absolutely horrible!

I have used TNT 3 times for moving and packing. They are careful and efficient. I am always pleased with their work.

I've used TNT moving for 5 moves over 3 years, and was previously thrilled with their service and employees. This last move has changed that, and I have to warn potential customers to stay away. I set up my move with Trent about a month ahead of the date. I was told it should take about 4 hours to load a 3 bedroom house with his 3 man crew, in the 26 foot truck I had rented. That truck is estimated for a 4-5 bedroom house. It took them 7. His crew was vaping in the truck while loading my furniture. I had most of the house already packed and in the garage, for easy loading. As we went along, I had to remind them to get items like a fridge, chest freezer, and yard tools. When we finally neared the end of the truck, I was told there wouldn't be room for half of my desk, my TV, a collapsed dog crate, or a patio table, thanks tothe way the truck was loaded. I had them remove a grill, which more belongs to my former neighbor, and miraculously, things found space! Upon arriving at my destination storage unit, I was treated to even more idiocy. Boxes marked as glass were on the bottom of heavy stacks. Plastic totes had been stored on their sides, or upside down, and some had completely collapsed due to being shoved under heavier items. My desk is broken, as a lawnmower was shoved on top of it. The drawers for my storage bed have all had their pulls sheared off, and are scratched up... because it would seem the pile of ten extra moving blankets weren't worth using. Trent has ignored 2 emails and 3 voicemails, as he refuses to take my calls about my damaged items, or his crew's horrible service. Not that he had any problem cashing the check, which I should have stopped payment on.