7650 Rickenbacker Dr Gaithersburg, MD 20879 USA
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I've used Town & Country Movers for all of my moves throughout DC. I cannot say enough good things about them. The staff is friendly, the team is punctual and professional, and everything moved like clockwork. I'd still be packing up my old apartment if it weren't for the great work of their team. Instead, I'm already moved in and unpacked in my new home! Thanks, again, for everything!
Town & Country Movers is the worst combination of incompetent, dishonest and expensive. We hired them for a cross country move after being assured that they did not use subcontractors (NOT TRUE), and were very experienced in handling antiques (NOT TRUE). Dishonest: 1) We were told that all movers and drivers were hired directly by Town and Country, but at least 3 people involved with our move were subcontractors. 2) We signed up and paid for additional insurance, but when we filed a claim, we were told we did not have insurance as all. Incompetent: We paid extra money to have antique paintings and furniture special packaged. However, these items were not packaged with other than come paper wrapped around, and were damaged during the move. FOUR other pieces of furniture was also damaged. A porcelain statue arrived in 100+ pieces. One piece of furniture went missing for 6 weeks - and Town and Country put minimal effort into locating it, and it took numerous calls to them to get it back. Expensive: Town and Country was by far the highest priced movers. In addition we have ended up paying thousand of dollars to replace and repair damaged furniture.
What an amazingly painless move. I moved from an apartment in Aspen Hill to a townhouse in Montgomery Village in November 2017, and Town & Country Movers was outstanding. Their office staff was incredibly responsive when I was still shopping around, and the employee that they sent over to give me a detailed estimate was very helpful in explaining all of my options to get the best final rate for a pack and move. Biggest surprise for me was learning that adding a fourth guy to the move crew cost less in the end than having three guys. On the day of the move, the guys came to the apartment at the appointed time, and packed everything up and loaded it into the truck in the span of about three hours. Then after a lunch break, it took about two hours to unload in the new place. The guys were incredibly professional and helpful, and made sure that everything was perfect before leaving. 10/10 would recommend to others.