906 S. 25th Street Rogers, AR 72758 USA
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Great group of guys and hard workers
Both my husband and I were 100% satisfied with the Turn Back Time movers! Each of them were courteous, thoughtful and highly professional. I was impressed with their attention to detail and how attentive they were with my satisfaction. I would highly recommend them for anyone’s next move. Thank you for helping make our moving experience a great one!
I highly recommend this company
At this particular time I will only give them a 1 star. They run a skeleton staff. Moving our furniture into storage was a disaster. They showed up late and with no boxes or tape which made it very difficult to finish packing up the miscellaneous things. The storage unit closed at 9pm, so we had to stand at the gate to keep it from locking us in. Plus we had to finish moving the rest of the stuff ourselves!!! They said they would finish it up, that didn't happen. Why did I use them to move us from storage to house? Because I knew there was going to be damages and sure enough there was. Side note, one of the guys smelled like a walking liquor bottle, he disappeared often or just did nothing. Only two guys showed up to move us from storage to the house, differently not enough to move a whole house. They took lots of breaks and disappeared for over an hour plus. Then they were suppose to help us set up the big items, that never was completed. They left and never came back. I have two leather pieces damaged from the move and still can't get them repaired, plus I have a treadmill that still doesn't have all the pieces. They said they were ordering them???? That was 4 weeks ago. The reason we used them for this move is because they moved us one other time. The quality of service has gone down the tubes. Would I recommend them? not now. I would find a company who has more help.
I was charged double what they quoted me on the walkthrough. I know moving estimates are just that...estimates, so I was expecting the final cost to flucuate about 15%, but 50%??!?! They also scratched the floors in the new house because they didnt put down pads or moving blankets over the high traffic areas like every other moving company I have ever hired. I even called the owner to voice my concerns and was brushed aside on the cost inflation, and given a "let us know" attitude about the hardwood floor.