Two College Guys

Sparks
3.7
based on 20 reviews
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Contact Details

599 Nugget Ave, Sparks, NV 89431

177535655**

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Two College Guys Customer Reviews
Kim Countryman
13/07/2021
Review:

This was an absolutely horrible experience! DO NOT USE THIS COMPANY! The movers showed up over an hour LATE. The one 'in charge' has physical handicaps & reeks of URINE & other foul odors. I didn't feel safe around these men & was very uncomfortable having them around our belongings

emily jones
03/07/2021
Review:

DO NOT HIRE: MOVERS SHOW UP 2.5 HRS LATE, DRUNK/IMPAIRED & PHYSICALLY UNABLE TO DO JOB

I originally booked this company at the beginning of June, for a move out date of June 30th. Over that period of time, I called the company THREE times to ensure that everything was good, the movers would have all the supplies needed, I was still on the books for the 30th. The two movers were supposed to be here at 9am with a 16ft truck. I got a call from the lady in the office on the 30th at 9 stating they were having trouble getting the rental truck, but they’d be at my apartment by 9:30. 9:50 a mover slurring his words calls and says he’s picking up the other worker and will be here within 30 minutes. 11:00 I call the office back, she’s unable to get a hold of the movers, but when she does she says they “got lost” but are off the interstate and right by my apartment.

11:30 two old men, obviously not in the best of physical health to be lugging heavy stuff around, finally show up. They say they don’t have GPS, or even working phones. One guy reeks of pot and the other guy is DRUNK. He can’t stand up straight, slurring his words and the smell of URINE is all over him. I asked them if they realized they had to move me to the 3rd floor. They said no, they didn’t think they could get all this stuff up to the 3rd floor by themselves. They were also supposed to bring a 26ft truck, it was a 10ft truck, meaning multiple trips. And they said they’d be unable to perform the task because the truck had no ramp. It was already arranged by this company that I had to drive the truck from point A to B, but they’d handle everything else….so I was supposed to drive with these two, smelling foul and dirty, beside me back and forth, and move my own things??

Shaunda in the office called me back to say that she was unable to get another crew to help me that day, and even worse could do nothing to get me moved the next day. Leaving me high and dry!!! I now have to pay an extras night rent at my apartment, scramble to find new movers, and have been unable to move this INCREDIBLE COMPLAINT up the chain to a manager or the owner. 72 hours have passed, giving Greg, the owner ample time to call me back to discuss this matter...NOTHING. The people sent couldn’t even do the job if the wanted to, much more they sent untrustworthy, unprofessional, and drunk movers!!

Three weeks ago when I booked, the proper truck size with a ramp should’ve also been booked. Two College Guys sounds like you’d be getting 2 able-bodied, unimpaired workers (it even says in Greg’s Yelp description he hires COLLEGE KIDS). Being 2.5 hours late, and then admittedly being unable to perform the job hired to do (they were well aware of the specifics of the move when I booked) is outrageous. And then not being able to take this complaint up the chain takes the cake.

PLEASE, do not make the same mistake, or go through the stress and anxiety as I did. Pay a little more to ensure the job can even be completed...by professionals...with customer service and accountability…

oh, the drunk guy drove the truck back to the rental company

Bill Sargent
03/06/2021
Review:

DO NOT USE THIS COMPANY!!!! AVOID at ALL COST!! READ THE REVIEWS!!

Issues: BROKEN TV, PERSONAL INJURY (caused by their negligence), HORRIBLE CUSTOMER SERVICE, MISLEADING BUSINESS NAME, NO RESPONSE or RESOLUTION from the owner, Greg Black!!

Below is a detailed list of our issues and experience.

1. Damaged TV - Dropped by one of their movers.

2. Injured my lower back, buttocks, and leg. I have pictures and documentation.
- While helping their movers wrap and move a huge cart, which I was not expecting to do, I tripped over your mover's dolly and injured myself. Mover documented.

3. Move was extremely slow.
- We had to make two trips with a 26' foot truck to move because they didn't pack the truck right and they were slow. 7 hours!!

4. Unethical Business - NO Accountability or Resolution - READ ALL REVIEWS

THIS IS WHAT THEY DO!!! SCREW PEOPLE OVER!!

Chris Toles
07/05/2021
Review:

Hannah Due
10/04/2021
Review:

This company showed up early, packed the truck fast, and I trusted them completely with our stuff! I also received a call shortly after they arrived making sure everything was good! I highly recommend and would definitely use again for future moves!