3510 Coleman St North Las Vegas, NV 89032 USA
3510 Coleman St North Las Vegas, NV 89032 USA
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I was thoroughly pleased with the move, especially during a pandemic, from planning the date, to completing the deposit to the actual move. Things went downhill when I noticed an item did NOT make it into my place of residence. I followed up several times by phone, twice locally and once at the corporate level. I also followed up by email. My last communication I spoke with the local office. They promised to look into the situation and get back to me. I never heard back. I even got a couple of surveys later and I responded that I would not complete a survey until I hear back about my missing item. Still nothing. I was really happy with the moving rep, Robert. He was meticulous, careful and patient. He even made the contentious situation that caused the move easier. I am disappointed that I haven’t heard back. But I will more than likely give them another chance.
The two gentleman that helped move me we're professional and quick. I didn't have much, but they were personable throughout the encounter and finished off without any problems. I would recommend this company to anyone who had a move coming up.
Ron & Thomas were absolutely fantastic!! They were very helpful and moved quickly. Nothing was damaged and they got everything placed. They made the move stress free for me. Thank you guys so much!!!
Chaun and his team were fabulous. They completed my move in a timely manner, they were very courteous, professional and polite. All my stuff was set up and nothing broke, most moves in the past the movers broke several items. I would definitely use and recommend them . Juliet
Although the people along the way were nice, my move did not go well. They only moved half my stuff. The truck was too small and there were no more available since it was the end of the month. Then they promised a refund, which I am still waiting to receive. Now, no return calls. It did cross my mind that this is how they work, because they wanted more money to move the remaining items. We decided to move them ourselves. Needless to say they lack customer service and I won’t use them again.