U & I Movers Express

We had a small 2 bedroom house to move from Allouez to East DePere and these guys were great to work with! They were punctual, professional, prepared and extremely personable. I would recommend highly.

My experience with U & I movers is bitter sweet. Amanda in the office is amazing. She listens intently to everything you need and has great attention to detail. The fellas who did the heavy lifting worked hard and took care to wrap our furniture and belongings. There was no damage in transit and they were punctual. Those were the sweet spots. The bitter are a few things in between. Carla and I talked extensively for an hour when she was giving me a new quote after my initial one with Amanda. Carla wanted to make some corrections and I understood. We talked in great detail about what I owned and the size of the move as well as services and drive time, number of people etc. At the end of our call, we figured 10 hours for 4 people plus 1 week of storage and a few supplies would come to approximately $2,500. She repeatedly told me that she felt my estimate was realistic and we were on the same page. We would talk more in 3 weeks and confirm all details. Fast forward 3 weeks to the day before our move when Carla and Scott call me together to advise me that morning they went onto Zillow to view the home we were moving from and say it will actually be a lot more even though we had previously talked about the inventory for this move. I asked why on earth they would wait until the day before the move to look on Zillow and advise me a new quote of $4,000-$5,000 when I now had no plan B or time to take action on a new plan. My options were agree to their new quote (3rd one now) or not move! Scott said that the average 3 bedroom home of this size is always 4 or 5k. My question was then why would Carla not also know this information and be able to expertly quote the same since they work for the same company and are quoting on averages? They are miles apart on their numbers. I wasn’t looking for a firm number but an average quote should not range from $2,500 3 weeks before the move and change to $5,000 the day before the move. I feel this was not a coincidence they waited to inform me the day prior. Trying to put the $ aside and get through a stressful move, the guys were pretty nice but then the excitement of moving literally shattered. I don’t know why they would do this but rather than walk around the house with our fire pit, they took our 4’x4’ crushed glass outdoor fire pit into my new house and then could not get it out onto the deck. I heard one mover say “let’s tip it quick, go through the door, and tip it back”. Before I could even say “NO!” to this idiotic idea, they were tipping and moving and the glass crystals flew everywhere! In the kitchen, on my deck, in the slats, on the patio down below. There were options that they decided were not worth taking! They could have asked me to unpack the glass. They could have asked me to tape over the glass. They could have walked around the house. They could have asked to put it in the garage and we could have moved it in the spring. So many options but the short cut of going through the house was the winner. This was not an accident but lazy negligence. In short, I did not feel I should have to pay for the time it took them to clean up this mess (an hour that day and a professional the next day). They were not bending on my request for $50 to be taken off of the bill for the time their men spent picking up glass shards rather than moving my things. I will probably NEVER be able to walk on my deck or patio with bare feet due to this frankly stupid decision. The biggest disappointment was that they didn’t apologize or take ownership over the bad choice and its consequences. They told ME that I could clean it up in the spring. Hard no on using these folks again.

Scott and five of his movers moved us from Ashwaubenon to Dyckesville. Five guys showed up on time. They worked fast and very efficiently. Scott the owner cane to our home to check on how things were going. We had absolutely no problems. I highly recommend U & I Movers Express. Judge Marc & Kathy Hammer

We had a terrible experience back in July. They were supposed to come at 8am. Canceled stating it was hot weather, said they would be there by noon. Found out they took a bigger job. I had my father who was waiting to move into assisted living sitting there without medication and could not move him yet because his chair needed to be brought there by movers. By the time they should up at 430 pm he missed his pills and was incontinent all over. They moved four large items only about 2 miles. Quoted us $275 but charged us $100 more after coming late. I would advise staying away.

Awesome moving company. Would not hesitate to use again.