14 Buena Vista Rd Suffern, NY 10901 USA
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Very very disappointed. They sound great when talking to them. The team that packed our stuff were dressed in rags, no uniforms or even trying to look presentable. Although they were nice and tried to explain everything to us. The biggest problem was the team that delivered our goods to us, they were lazy. Didnt want to do the work they were supposed to do. Then there were pieces of mine left at the storage facility. 1 PC I was called about the day the team left to my new address (they mailed it - to my old address which of course the new owners refused - it still has never been sent to me and I cant get anyone at the company to respond). The other piece was damaged and they didnt want us to know, I called them because it was missing and that was when they told me, (that piece they did mail to me luckily to the correct address and it was received). We also had many pieces that were taped inside boxes missing / stolen. I WOULD NOT RECOMMEND THEM TO MOVE YOU ESPECIALLY IF YOU HAVE TO USE THE FREE STORAGE!!!! CANT SAY IT ENOUGH.....VERY DISAPPOINTING!!!
Most of the customer that were in storage I hope you guys got your items out before he closed the door... I want to tell all the customer I worked with it was a pleasure meeting everyone of you... In the end it was not only the customers that got screwed it was the employees as well the owner disappeared with out paying any of us... I had so many police contacting me from different states looking for the owner to all the customers of we move you I'm deeply sorry you had a horrible experience moving...
DO. NOT. USE. Over a month after our move from CT to ME and we are missing half of our furniture and boxes. This company made no effort to correct this HUGE mess up. Despite many efforts from us to be understanding and patient and paying in FULL we have gotten nowhere. Go read the Better Business Bureau and Federal Department of Transportation reviews on this company . This has happened to many. Now they refuse our phone calls and have stolen our items as they will not deliver what they have. Pretty sure this company is a scam and they sell your stuff that they skim off the top. Hope they enjoy my husbands late fathers items and our baby memories. No one cares. They will not help you. HORRIBLE. Beware.
Stay as far from this company as humanly POSSIBLE! They never showed up on the moving date... when I called to complain, I was yelled at and they hung up. Trying to get my down payment back that I gave them in good faith last week ... NO ONE in the company IN ANY DEPARTMENT is contacting me to let me know about a refund. PLEASE learn from my colossal mistake!!!!
Beware of this company, I had requested a quote from them, we did it via Skype. He saw everything I had to move and gave me a quote, Upon the arrival of the movers to move out of my home, they raised the price by 1500.00. I had no choice since I had made plans to move out and into other home. The promised me on date that my belongings would be at my new address, after multiple calls and emails with no response, I finally heard from the driver, informing me they would be delivering my stuff on Tuesday (5 days after the committed date) then they wanted payment before they would take anything off the truck and wouldn't allow me to do a visible inspection. Then after everything was unloaded, several items where missing. Again I called the office and haven't heard back. Very shady company. Would not suggest you use them. Poor Service and even more important is the items which were missing.