Worldwide Moving & Storage Inc of HI

My husband is in the navy so we don't really get to pick our moving company, when he told me that we had been assigned Worldwide Moving and Storage I started researching and was worried about some of the negative reviews that I read but I am happy to say that everyone I worked with at Worldwide Moving exceeded my expectations. On my pack out day it was pouring rain in Kailua, the crates had been open on the drive in from Kapolei so they were soaked by the time the truck got to Kailua and one was leaking profusely. I was very worried about my stuff being loaded in the rain then sealed up to sit in the sun for the 2 month transit to the east coast. When I expressed my concerns about the potential for mold the movers were very understanding and requested a new truck be delivered with dry crates. As they were loading the truck they only brought stuff outside in small phases when the rain let up to keep it as dry as possible. We also had to have a special crate built for our kayak and a large area rug, the kayak was full of water and again I was worried about mold so I requested the kayak and rug be crated separately, I know my request created more work for the moving company but they gladly accommodated me. I am happy to say that I have now received my household goods in Georgia and we did not have a single damaged, broken, lost or moldy item. The service from Worldwide Moving was topnotch and everyone was extremely polite and professional. One individual that I spoke to told me that they used to be paid by weight so the movers would rush the jobs to get as much packed as fast as possible but after getting negative reviews the company recently switched to billing by the hour which allows the movers to take their time and pack with care, maybe that's why they have less than stellar reviews from the past but when I moved in March 2017 they were great!

Great movers! They showed up on time and took their time helping us get stuff unpacked and set up properly. They were very courteous and helpful. They were also a little baffled at how the previous movers/packers treated our belongings, but wouldn't say anything negative (you could see it on their facial expressions and by the questions they asked).