Zerbes Moving & Delivery Corp

Very poor service. Packed furniture directly on the truck without wrapping and were iritated when I asked about it. Drove between places (40 minutes drive) and they showed up 20 minutes later because they stopped. When it came time for payment, were pissed I challenged the 1 hour drive (vice 40 minutes that it took me and said on the GPS (which I took a screen shot of when we left)) - because it was a $75 difference. WIthin 10 minutes of leaving, I noticed they left the portable bar in the kitchen behind the island (instead of moving to the fourth floor like it was labeled), along with a few other heavy items. They opened every door and window because they were hot (without asking) and left them all open when they left. When I asked when they would be back to move the things they didn't bring all the way up (within 10 minutes which meant they were not even to the highway yet), I was told they would only come back if I paid for another hour. (to fix their mistake?) When I mentioned the large tip I gave the the guy that he didn't complain about, I was called a liar because the guy said I never game them anything. Owner said it was my fault for not doing a walk through with them before I left. (If that is there position and they are the professionals, why didn't they tell me they want/need to do a walk through?) They were in a hurry to leave (obviously since they stopped to pick up a 5th person to help move) and said I rushed them. Not sure how I rushed them when anytime they even had a question, they had to come find me. Owner said they needed a 5th person for safety reasons since it was a 4-story townhouse - which he knew about when I booked. That is the reason he changed from sending a 2-man crew to a 4-man crew. No apology for their mistake at all - just blame the customer... Not an honest company and a disgrace to veterans.

Great owner great company!!!

Excellent group of guys.

I've used Zerbe's twice for a reason. Good folks and reasonable prices!

Very reasonable prices, friendly service. Would only text, causing some confusion. But would definitely use again. 2 hour minimum.