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I reserved a 10x10 unit online, but got 2 5x10 units. This didn't work for my kayaks because of the configuration. The gentleman in the office was able to fix it all and get me the full 10x10 in a small amount if time. He was wonderful to work with and you can't beat the price!
The area manager Tyson is hands down the most customer centric, professional, and true leadership team member that I've experienced in 53 years as well as being a business owner myself with several companies and 100s of staff. He is a true asset to Cube Smart and you are very fortunate to have his as one of your leadership team. I will most definitely do business going forward as well as promote your brand and encourage all others to choose CS when they are in need of storage services.
Jake D. was very helpful ,knowledgeable and kind. The facility was really nice and very clean!
CubeSmart's local Apache Junction, AZ. leadership member Tyson and the ease of use doing business with the CubeSmart brand locally in general has been the nothing less than best in class for staff professionalism, leadership's work ethics, and the company's brand integrity as it should be the model that all other local storage facilities and staff should strive to become and emulate. In our new landscape of poor customer service, rude unprofessional staff, and disengaged management and leadership team members with a culture of entitlement, customers are an annoyance, and no pride in the brand that employee's represent. CubeSmart shines above, proving that it can still be done right and that there are those out in the labor force who still want to do it right.
I personally recommend all CubeSmart locations and facilities with in the Apache Junction, and East Mesa area of the greater Phoenix Metropolitan market. My recommendation and endorsement are for both general storage needs and those in business who seek store front locations and shop facilities. 5 stars on price point, value, ROI, facilities structural quality. Additionally the line staff, management, and regional leadership's professionalism, ethics, integrity, and customer service quality are above 5 star level.