East Palo Alto Moving Companies 2026

Safe place and really good services

They increased my unit rent by 30% after 1 year of having the unit, which seemed exorbitant to me. In addition, there were other units with the same accessibility and the same size available for $100 less a month than my original rent. I called and complained about this, and they did delay the raise on my rent for 3 months, but that’s it. So I wound up reserving a new unit online and moving all my stuff from one unit to another, for basically no reason other than to save on money. Also, when you call public storage, they cannot offer you rates you see online.

There are limited options for storage in Palo Alto so I’m not planning to move out, but the business practices here are predatory, you have been warned.

The storage units themselves are mostly fine. My original one had a lot of sharp screws sticking in through the sheet metal, which I didn’t like, but my stuff has been safe and dry, hence the 2 stars instead of 1.

I had a storage unit here for about a year before the lock was cut and half of my stuff stolen. All I had in there was some old books, family photos, awards, and the bike and journal I took while biking across the country, etc. Basically stuff that are worth nothing for anyone, but are of a lot of sentimental values for me.

When I filed the police report, the officers responding and another officer that have been handling a lot of break-in case at this location told me they get cases like this at this locations all the time. There is a lot going on in EPA and for crimes like this, the police really can't do much beyond filing the report. I had to do all the legwork between the police and Public Storage to get the video surveillance, and nothing turned up because apparently they don't have cameras covering all building exits. And Public Storage who supposedly have gone through the videos (because EPA police don't have the time and resources to) didn't find anything in the cameras at the exit of the facility.

I'm still processing the loss of all the personal items, and this experience has ruined all storage facilities for me. If you have to use a storage, at least use the one down the street within Palo Alto police jurisdiction, who will hopefully have more resources for stuff like this. And look for places with more restricted access to units, with cameras.