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Move-pros were great from start to finish. Always in touch, on both sides of the move -- on time or notifyin of delays. I was never waiting wondering -- will they show up. All contacts were helpful, patient, friendly. The moving crews, Bill and crew in CA and Bari and crew in PA were easy to work with and expert at their work. Highly recommend.
5 stars don't do any justice to the quality of service they provide during one of the most stressful events, particularly during these times- moving. Ontrack was highly rated in every channel i looked through and i can understand why. Right from scheduling the appointment and a walk through of the cost breakdown and timing estimate was done in the first call. I received a confirmation email/text one day in advance and a courtesy call 40 minutes before arrival. The men were very easy to work with-Nelson & Jose were quick and professional. The communication was very straightforward and they were kind enough to set up a headboard which was sitting in the box at the new place. If you are looking for a stress-free move with professionalism and transparency with your movers, go with On-Track. Ask for Nelson & Jose. There were 0 hidden charges, no "extra" fluffy fees. Very appreciative of the help!
Customer service was amazing! They were informative and clear and so polite. I kept calling with so many questions and they were always happy to help and respond to my email and calls quickly. Will use them again if I ever need to move again