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Recently we moved from Eureka to Santa Rosa and used Redwood Moving & Storage because a professional in the area had used them many times and recommended them to many of the families she worked with over the past decades who relocated to the area. We were not disappointed. Paul Frazier took great care of the quote process and was fair and upfront about every detail. The office manager, Lisa did her best to keep the lines of communication going, even with PG&E power outages for 4 days during our quote and acceptance process. We only paid for the exact weight of our load. If the original estimate was higher than the actual weight after it was loaded and weighed, then they lower the price to the exact weight. If the original estimate was lower than the exact weight after it was loaded and weighed, they honor the original estimate and don't charge us the actual weight of our possessions and increase the price. How much more fair could a company be? Also, other companies made us pay up front, where Redwood Movers does not. How can you lose or be hurt? In addition, the crew of Mel, David, Daniel and Angel worked without slacking off for the entire 8 hours and I did not have one occasion where I observed any lack of care, effort or service. We were running behind on our packing and the crew did a nice job of helping us pack up our last things and saved us a lot of time and hassle. Our belongings were treated with care and respect and there was no damage to anything of any significance. All in all, it was a wonderful experience and Redwood Moving & Storage are the best movers I have every worked with in over 40 years and approximately 25 moves over my life on both the east and west coasts. So refreshing to find honest, ethical and caring people. I highly recommend this company.
I just wanted to drop a quick note to tell you that the move yesterday went great, and that your team was wonderful. They were exceptionally polite, professional, and efficient. Additionally, they treated both our old home and our new home as if they lived there. They handled everything with care and left the homes as tidy as they found them. This is my third time using your company over the last 8 years, and we will continue to recommend your business to anyone needing help moving. Thank you for employing such excellent teams. -Loriann and Jason
Turner moving and storage was selected as our staging warehouse and logistics provider for a product line show we did in the napa area, and they were amazing to work with. We had last minute deliveries with no head's up, and we were concerned that we would not have the products in time. Turner, however, preemptively suggested a solution where they would send a truck to pick up the units from the local carrier depot and were able to deliver our products on time! They went far above and beyond their requirements, and better yet, they did it with a smile on their face; I've worked with a lot of logistics companies before, and Turner has been one of the most satisfying and pleasant to work with. I wholeheartedly recommend them and will absolutely be using them again for any future projects in this region. Thank you, shalyn and the entire team!!!