San Bernardino Moving Companies 2024

Justin and the other guy are very helpful. Thanks

They we're very Professional and courteous

*BEWARE of this business! We used this company to move us from CA to TX and the experience was something like a nightmare! The customer service, communication, and follow through was deplorable. We originally had James (owner) come out to provide a quote and within a week we made a decision to go with this company based upon the reviews online (which I'm starting to think were from the employees/friends/family) and pricing. We were advised during our in-home quote that they provided binding quotes. Once we made the decision to go with this company, we were passed to their coordinator Rachelle to plan the details of the move. We wanted to ensure our stuff got to TX at the same time that we arrived so we elected to have our own truck instead of sharing a truck with other movers since they couldn't commit to a reasonable delivery timeline. They were going to move our 3bd/2ba home and one of our cars for us and we decided to take advantage of their packing services as well, which I advised I would only need a couple hours. All was good until a few days before our scheduled move when I received a call from Rachelle that the truck they were going to use for us was stuck in WA with another customer and they'd have to use a smaller truck, which wouldn't fit our car (strike #1) - I was really upset about this because now we had to drive 2 cars from CA to TX with our 2 kids, dog, and tortoise. I asked if it would fit all the rest of our stuff and was advised that it should. When the packers showed up the next day, I asked the same and he advised that it should all fit. We were sent more packers that agreed upon and the price was automatically increased, which I didn't appreciate without prior communication. They also offered packing materials and boxes for free (in writing) if we paid in cash and decided to try and charge us full price. After complaining, they dropped it to half the price (strike #2). The packing experience was ok - they had no organization and packed stuff that should have never been packed like a potato, nearly empty bag of chips, just everything in sight - plus stuff I put to the side to take on our road trip. Rachelle also tried to get us to let the packers load the truck 3 days in advance of our move and I declined as that would have been a huge inconvenience for us. There were 4 items that originally I was going to sell but decided to see if it could make the move with us, I asked the packer about taking 2 dressers, a crib, and kid bed (crib and bed broke down to flat pieces and railing) - they called the office and reported back to me that it should be ok for them to take with the rest of our stuff. Two days later the truck arrived to load our stuff and the short of it is at the end all of our stuff did not fit and we were left to figure out what to do with everything as we were leaving for TX the next morning. I was extremely frustrated as I feel the packer should of advised us at least half-way of the packing process that everything wouldn't make it and then we could have prioritized what was most important to us that we wanted to make the move. Instead we were left with all our patio furniture, important items in the garage, and much more than we expected. We had to give away, donate, and throw away a bunch of stuff that we didn't want to or expect to at the last minute which was very stressful. (strike #3) The next morning we started our road trip to TX, on our last day of the trip I receive a call from Rachelle that the truck was overweight and they needed to drop 3000lbs off the truck, which would arrive possible a month later and cost us more money. At this point I was infuriated that they waited 3 days later to let us know they had to take a good chunk of our stuff off the truck (what??!!). Due to the character limitation, I'll just say it ended with us paying additional money to get the rest of our stuff to TX, and several pieces of furniture was damaged in the move and they are not honoring their insurance and paying us the money owed for the damages! *DO NOT TRUST THIS SHADY BUSINESS!

*BEWARE of this business! We used this company to move us from CA to TX and the experience was something like a nightmare! The customer service, communication, and follow through was deplorable. We originally had James (owner) come out to provide a quote and within a week we made a decision to go with this company based upon the reviews online (which I'm starting to think were from the employees/friends/family) and pricing. We were advised during our in-home quote that they provided binding quotes. Once we made the decision to go with this company, we were passed to their coordinator Rachelle to plan the details of the move. We wanted to ensure our stuff got to TX at the same time that we arrived so we elected to have our own truck instead of sharing a truck with other movers since they couldn't commit to a reasonable delivery timeline. They were going to move our 3bd/2ba home and one of our cars for us and we decided to take advantage of their packing services as well, which I advised I would only need a couple hours. All was good until a few days before our scheduled move when I received a call from Rachelle that the truck they were going to use for us was stuck in WA with another customer and they'd have to use a smaller truck, which wouldn't fit our car (strike #1) - I was really upset about this because now we had to drive 2 cars from CA to TX with our 2 kids, dog, and tortoise. I asked if it would fit all the rest of our stuff and was advised that it should. When the packers showed up the next day, I asked the same and he advised that it should all fit. We were sent more packers that agreed upon and the price was automatically increased, which I didn't appreciate without prior communication. They also offered packing materials and boxes for free (in writing) if we paid in cash and decided to try and charge us full price. After complaining, they dropped it to half the price (strike #2). The packing experience was ok - they had no organization and packed stuff that should have never been packed like a potato, nearly empty bag of chips, just everything in sight - plus stuff I put to the side to take on our road trip. Rachelle also tried to get us to let the packers load the truck 3 days in advance of our move and I declined as that would have been a huge inconvenience for us. There were 4 items that originally I was going to sell but decided to see if it could make the move with us, I asked the packer about taking 2 dressers, a crib, and kid bed (crib and bed broke down to flat pieces and railing) - they called the office and reported back to me that it should be ok for them to take with the rest of our stuff. Two days later the truck arrived to load our stuff and the short of it is at the end all of our stuff did not fit and we were left to figure out what to do with everything as we were leaving for TX the next morning. I was extremely frustrated as I feel the packer should of advised us at least half-way of the packing process that everything wouldn't make it and then we could have prioritized what was most important to us that we wanted to make the move. Instead we were left with all our patio furniture, important items in the garage, and much more than we expected. We had to give away, donate, and throw away a bunch of stuff that we didn't want to or expect to at the last minute which was very stressful. (strike #3) The next morning we started our road trip to TX, on our last day of the trip I receive a call from Rachelle that the truck was overweight and they needed to drop 3000lbs off the truck, which would arrive possible a month later and cost us more money. At this point I was infuriated that they waited 3 days later to let us know they had to take a good chunk of our stuff off the truck (what??!!). Due to the character limitation, I'll just say it ended with us paying additional money to get the rest of our stuff to TX, and several pieces of furniture was damaged in the move and they are not honoring their insurance and paying us the money owed for the damages! *DO NOT TRUST THIS SHADY BUSINESS!