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I had an amazing experience with Kat at Extra Space Storage! She was incredibly helpful, professional, and made the entire rental process smooth and hassle-free. She took the time to explain all my options, answered all my questions, and made sure I got the perfect unit for my needs. Her friendly attitude and excellent customer service really stood out. I highly recommend asking for Kat if you’re looking for storage—she goes above and beyond!
I cannot follow up with this company. They do not return phone calls or respond to any other forms of communication. Will not post additional comments until I can reach them. Very unfortunate.
Had virtual walk through appointment, but never contacted me, thank you for making my move that much harder. I called 4 times and texted twice, no answer. TOTALLY UNRESPONSIVE...
Amazing service, will definitely use them again. Left our job site spotless, thank you!
Great clean location, James at the front desk was easy to work with and made getting my unit fast.
Needed a last minute storage for our move and decided to call Extra Space. Had an excellent experience with Bryan S. Who helped me complete the reservation. He took the time to give us options on which storage and location. Overall, we had a pleasant experience and customer service was 110%!
Scheduled a virtual consultation for a quote. After waiting for 20 minutes for them to call me for the consultation I called them. They apologized and said they forgot to put it in their calendar. They offered to reschedule me in an hour. I declined and decided to go with a different moving company who wouldn't forget to put me in their calendar.