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Everyone at Maison was professional, pleasant and hard working. I called Scott to set up moving my mom from Huntington Beach to Costa Mesa. She was moving from one Senior Living community to another. Scott was helpful and explained their process and pricing. I scheduled the move immediately. I received emails and text messages leading up to moving day confirming and reminding of the move. The morning the move was scheduled I got a call from Tommy introducing himself and confirming time and materials needed. He and Christian showed up a half an hour early. The worked diligently and professionally. Very nice guys. The whole process took 5 1/2 hours. The cost was reasonable and everything done was great. As a business owner myself I couldn't be happier with the experience with Maison. Job well done. Hire these guys, they are great!
The guys were late, we were told we would have 5 guys when we were given the estimate, only 4 came and with in an hour one left because he supposedly didn’t feel well. Hours went by and the owners son showed up to help and then the move was progressing smoothly. However he had to leave and things went back to a slow pace. We have moved a number of times (5 times in 9 years) and we know how our heavy large expensive pieces are supposed to be handled. We asked from the moment they moved the first piece that from that point on everything must be properly wrapped. They did until they came back from lunch. They said they would be 30-40 mins for lunch they took an hour. When I told the guy in charge that he needed to keep wrapping the furniture he told me it takes too long and that it’s slippery. I told him that he was able to move out almost everything else that way that it didn’t make sense he couldn’t do it anymore. He then began to speak to me with profanity and threaten me that he would walk off the job. We don’t pay thousands of dollars for professional movers to be treated this way. I’m very dissatisfied with this company and would not recommend them to anyone! They got here before 9am it’s almost 3pm and we still haven’t left the house to make a trip to the new one.