Westlake Village Moving Companies 2020

I have several complaints about this shipping company. The service was terrible, the customer representatives were either rude or unknowledgeable, and most disturbingly, the driver of the truck physically assaulted me in a remote parking lot. We were quoted a 7 – 10 day shipping window, our car was delivered on day 22. Throughout the time between, we were lied to on a near daily basis about the status of our shipment. We were constantly told that our calls would be returned, but they rarely followed through. Toward the end of the waiting time, we were told on a Friday morning that our car would be delivered on Saturday. Later that day we were told the car would be delivered on Monday. On Monday, we were then told the car would be delivered late Monday or early Tuesday. Later on Monday, we were told the car would be delivered between 2 – 4 on Tuesday. On Tuesday we were told it would be between 4 – 6. The driver finally arrived around 6:30. For our trouble, the acted like they were doing us a huge favor by discounting the shipment by a measly 100 dollars. When the car finally arrived, the driver was not skilled enough to get the truck to our house (even though a much larger United van was able to 2 weeks earlier without a problem), so we had to meet him in unpopulated parking lot. At this point, the situation took a much worse turn. The driver began by cussing us out because it was difficult for him to find a drop off point (not our problem he can’t drive a truck). Then, the 100 dollars discount we were promised was not on the form and several phone calls had to be made. Then, the driver demanded a cash payment. This was not what we agreed to (see previous reviews for this common complaint) when we made the reservation. We were told very specially that they could process a credit card payment as they did for our initial payment. After talking to several people, it became clear that they could process the credit card but were unwilling to do so. I suspect this is a scam meant to force people into a storage fee. I stayed behind with the car while my wife went to get cash. While waiting, the driver continued to harass and cuss at me over the grave inconvenience done to him in the process. At one point, he decided he was done waiting and was going to put our car in storage. This was unacceptable, I got into the car and told him forcefully to stop. This angered the driver. He pushed me while we were in the car, he then got out of the car and threatened to “beat the **** out of me”. He then shoved me again and attempted to close the door on me. Luckily for me, he was rather old and out of shape and posed no real physical threat. I would have filed a police report, but I didn’t want to spend any more time dealing with these people. At this point, you would think an apology or refund would be due, but no. Edited to respond to owner: Just to make sure everyone is clear on what transpired, no one attempted to leave without payment. This is a blatant lie. At no point was an apology issued for the delay or the physical assault. In fact, the owner has denied all wrongdoing under a separate review on a different website.

I hired Best Quality Movers for an easy move at the end of April and it was the best decision! The team was efficient and professional and it made my move a breeze. I will definitely be hiring them again if I move in the future!

Seriously the best and easiest move I have ever been through. I will definitely hire this company again. Having moved often, I know the difference between good and bad and this company is excellent. They are not only professional but seem to actually care about making you happy and content. They are careful with your fragile items and friendly and they listen too !! They were very honest about the bill and didn’t try to add any charges. A definite top rating. I can’t say enough nice things about them. Hire them you will not be sorry!!!

Seriously the best and easiest move I have ever been through. I will definitely hire this company again. Having moved often, I know the difference between good and bad and this company is excellent. They are not only professional but seem to actually care about making you happy and content. They are careful with your fragile items and friendly and they listen too !! They were very honest about the bill and didn’t try to add any charges. A definite top rating. I can’t say enough nice things about them. Hire them you will not be sorry!!!

I moved fra Copenhagen, Denmark to New York City in March, 2020. It was Corona-time with lots of unknown and anxiety. Schumacher was excellent: professional, respectful, helpful, and informative. Thanks!

Incredibly happy with Five Star Moving’s services. Stress-free from booking to moving. They took great care of our possessions, and made sure they left our old place and our new place without damage. They had to disassemble our bed which Sergei carefully reassembled for us at our new place. Sergei and Alex were also just fun to work with. I recommend their services many times over! Thank you for making our move go as smoothly as possible.

Great service and perfect prices. Very happy with Adept Moving!!!

I must say I had a great experience with this company. EBA Roofing recently replaced my roof with new traditional tile roof. They did excellent job, finished on scheduled time and within agreed price. So everything went smoothly. Highly recommend EBA Roofing for roof replacement or roof repair, will called them for sure if needed.

Manny and his crew were fantastic. They were efficient, easy to work with, and did a great job. I highly recommend them. They also work well together as a team, and everything flowed very nicely. These men enjoy what they do and do it well! A special shout out to Luke for a job well done.