Bozrah Moving Companies 2025

We recently used sterling and were very impressed with the team members that were sent for our move. They were extremely professional and considerate of all of our items. It was a cold, windy day and there was a lot of ice but they did an amazing job.
Even from initial contact the office got back to us with a reasonable quote promptly and I would highly recommend them.

Paul Ryan gave me an initial briefing on the services provided. His first sentence over the phone was that American Van Lines is a full service moving company and NOT a broker. Well, on the day of moving, I found out they are a broker.

Besides this, he explained a full process to me about getting an estimate of the weight of my items to which I had asked — “How will the weight be verified?” His response was that the items would be taken to a packing facility after pickup and the weight would be verified in which then the final amount would be charged and likely differ from the estimate. I signed on my estimate which was received a few days before pickup, later to realize that this was a binding estimate. After calling Paul, he gaslit me that he had never told me any of the process, and that they would NEVER get the true weight of my items. The company is able to estimate whatever weight they believe and charge you for it without ever checking the true weight.

Lastly, I had my PC packed by the movers. Paul had told me that if boxes were not damaged but items were, they would not be covered—Unless the boxes were packed by the movers. My PC ended up having broken components like my GPU bending. This could have only happened if the PC was dropped hard. My dresser was also banged up.

Overall, I was lied to twice and deceived out of my money. I had a terrible experience and will never recommend this company, ever.