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We used Hewes Family Movers on the recommendation of several people. Owner Bill Hewes came to our home and estimated the move himself. I questioned whether a group of four packers could actually pack our entire home of 7300 square feet in six hours and was assured they could. Two days before the move they decided to add two more packers, and on the day of added two more people. The difference between the regular packers and the call in people was obvious. Some boxes were packed beautifully and others had haphazard items thrown in a box with no packing material and labeled with a room none of the items came from. We put red stickers on items that were to stay in the house and communicated this to everyone present, yet many of those boxes and pieces of furniture were moved anyway. Many boxes were left behind, including the entire contents of our wine cellar. The loaders did not wrap each item of furniture with plastic as I requested and expected. When I questioned one young man about this he evinced ignorance and said he thought the upholstered chairs were “patio furniture.” They had to hire an additional truck to fit all our goods as they did not have enough available. On moving day they unloaded all the boxes first, then the furniture. You don’t have to be a mover to know that this isn’t the right order of work. We had to ask them to set up the beds. One six month old king size natural latex mattress was dirty because it had not been wrapped, just stood up in a dirty truck. It was raining during the unloading, and although the movers put down cardboard upstairs on the hardwood floors, they put NOTHING on the carpeted floors of the basement and we had to ask them to wipe their feet. Regardless, we will still have to have our carpet re-cleaned. One lamp was broken and all the parts of our clock were in different boxes. We still have not located them all. Cushions that were were not wrapped got wet coming in the house and we had to dry them with hairdryers. Every single wardrobe box was so tightly packed that the metal hanging bars pulled through the cardboard, leaving a tangled mess of clothing in the bottoms. We had to rent a 10 x 10 truck ourselves to take back items that should not have been moved and retrieve things that were left. This move was promised to be professional. I would gladly have paid for better packers, for more boxes, for more careful loaders. I would have bought them more plastic wrap myself. The move cost more than $8500 (to move 22 miles) and the owner never showed up once during the three day job. There is nothing wrong with a “family” business as long as it operates professionally. This one doesn’t.
Truly the smoothest, best moving experience we have ever had! The 24/7 team was highly professional, on time down to the minute, and priced fairly. They packed and moved our home expertly and efficiently. I cannot recommend this company highly enough!
I used Bekins to move my household items from California to Minnesota. Being my home in Minnesota is not ready to move in, my items are being stored in California. Bekins packed my entire house in less then one day and the following day they loaded all my household goods into pods for storage. My Bekins representative in California is Mark Glazier. This gentleman has been very helpful in giving me excellent workers for packing and loading. Mark personally handled a special project that needed special wrapping for transportation. I give this gentleman 5 stars for his expertise and professionalism. Mark also referred me to Parkway Auto Transport to move my car and motorcycle to Minnesota. My vehicles were delivered in 5 days. Excellent service there as well. Curb service on pickup and delivery. It can't get any better then that. As soon as my home in Minnesota is completed, Bekins will deliver my household items. Mark has asked me to inform him as soon as I find out the date for delivery. From my experience with Bekins, I know that Mark will have my household items delivered in a safe and timely manner. Anyone in need of household and vehicle moving, the above mentioned can't be beat. Thank you for reading about my experiences. Gene Hecksel
Southeast van lines was excellent from start to finish. I never used a professional moving service before, but they were extremely professional, on time, my items arrived in good condition. I even had my car transported! They made my moving experience so much easier. I would highly recommend them.