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I’ve used Quick Response Moving Company several times and have always been pleased with their service. My husband has a bad back and we live in a two-story house. I have called Quick Response to move my furniture up and down stairs. They also moved us to our present home. Not a scratch anywhere. I gave them five stars!
These folks first moved us in 2015....moved our furniture out and stored while we did renovations. When we decided to move back to Savannah from our Mid-Georgia farm we called them. Could not ask for better folks, fairer price and attentive performance. Keith, Annette and Luther did a great job. Thanks, folks.
I like how the owner discredits the military and also takes advantage of them. Extremely rude individual with greedy corrupt ways of handling business. These guys will bank on you to not follow through with any claims. Overcharging weigh, playing the whole 27 foot box truck rentals to save themselves while having multiple loads from other customer orders on these trucks. Illegal weighting down of the loads. Poor customer relations. Moving crew team poor packing execution leading to many broken items on destination. Inability to furnish any weight tickets proving weight of HHG. List is pretty endless... Unfortunately, many of us have deadlines and just simply need to be moved. These guys were late to work everyday, they had our help in order to get the job done. As a family we'd never been over 9000 lbs... my alotment... and iican tell you we just made a move to that residence in 2012, leaving in 2015... In 3 years we did accumulate our fair share, however...we got rid of our entire living room furniture, half of our garage, had yard sales, took things to donation and flea markets... They came with 4 trucks and we were on 1 plus 7 ft of another and 4 feet on another.... With the rest of those trucks having other people's HHG behind our few feet of stuff. Their 4th truck was for their supplies. I even waived filing a claim on my grill which was bent in and many boxes with broken China, flower pots, etc ..brand new never used... pics before and after ... Pics of inside the trucks..i do have as proof...and yet out of kindness of them just getting me moved I did not file a claim, and for them to lie about the weight...when we had literally gotten rid of 1/2 our stuff just to make some more money. Biggest scam artist of a so called moving company I've ever dealt with. Have had plenty of moves growing up in a military family and then while in service myself...I've seen it all... And no one else came close to this poor of service as I've personally dealt with. Integrity should be something a leader stands for...and I can tell you ...that for an owner of a business ...this guy AB has none. Goodluck if you happen to be stuck with them... otherwise I would absolutely advise against them. You can find someone else to handle your HHG... Just speak with Military Transportation.
So my husband is in the military, and we were assigned this company. Turns out, they STOLE FROM US. We called to file a complaint, and we were told that we couldn't until we unpacked everything. Sounds reasonable, but one of their packers called me with a BS story trying to get me to give him information to unlock a phone that he stole. Not only that, I know for a fact that one of them broke some of my glass Tupperware and didn't even bother to throw it away, just left it in the box. I don't know/ won't know what else is missing or damaged until the end of next month.
From the very first phone call, to their site visit to my home. The women I spoken to were so respectful, friendly, knowledgeable. Whenever I had to call them, they were their, answering all my question. It was smooth sailing with them. The packers, came to the house, packed up. Fast forward to my new destination in TX. The movers (deliverer), kept in contact with me, from the time they left the warehouse to 30 min prior showing up at my new house. Additionally, the office in GA. continued to keep in touch with me, through these many, many months that my house hold items were storage, and that is what really got me!! I love good customer service, and that is just what I received from them. I'm retired military (24 yrs.), so I know what moving is all about. Even though this moved was years after my retirement, it was my best!! Thanks again, for making this move an easy transition for me.
I so much appreciate the young mens that came to move me today. Not many can move sufficiently in a timely manner. My family thank them as well. Good workers are hard to find. Thank you again God bless!